Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ruth Novella Rodriguez

Hayward,CA

Summary

Starbucks Manager for Safeway with 1 total years of management experience, is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities while maintaining a passion for providing legendary customer service.

Overview

9
9
years of professional experience

Work History

Starbucks Manager

Albertsons Company Inc.
08.2022 - 11.2023

Maintains inventory levels, completes inventories, stocks and maintains product quality as needed. Scheduled and directed staff to maximize productivity, hires and trains staff to effectively deliver excellent customer service, and deliver a consistently high quality product. Launches, organizes, and executes new promotional developments, identifies and exceeds sales targets, an effective problem solver.

Facilities Assistant

Oracle
11.2019 - 01.2022

Assisted senior citizens with daily care routines including but not limited to dressing, bathing, house chores, medications, and meals.

  • Enhanced facility efficiency by conducting regular maintenance checks and identifying areas for improvement.
  • Collaborated with cross-functional teams to optimize space utilization, leading to increased operational efficiency.
  • Assisted in budget planning for new purchases or upgrades, offering informed recommendations based on current needs.
  • Served as point of contact for internal and external customers seeking support and information.
  • Built relationships with vendors and contractors to support timely and cost-effective services.
  • Improved employee satisfaction with workplace conditions through proactive communication and prompt issue resolution.

Conference Coordinator

Urban Services Group
07.2016 - 11.2019

Provided legendary customer service, stocks and restocks ingredients and supplies as needed, maintains cleanliness levels, creates and serves high quality products, uses knowledge to create passion and deliver a highly satisfied experience.

  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Developed strong relationships with key stakeholders, facilitating successful partnerships for future events.
  • Consulted with customers to determine objectives and requirements for events.
  • Negotiated favorable contracts with vendors, resulting in cost savings and improved event quality.

Caregiver

Hobbs Residence
08.2014 - 07.2016

Delivered excellent customer service by greeting and assisting each customer. Inventoried and stocked all office supplies. Maintained cleanliness levels. Obtained information from and completed forms on behalf of customers, and scheduled appointments.

  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Education

High School Diploma -

Enterprise High School
Redding, CA

Phlebotomy Certification - Phlebotomy

Bay Area Medical Academy
San Francisco, CA
08.2014

Skills

  • Detail-oriented
  • Organized
  • Excellent multi-tasker
  • Team-oriented
  • Inventory control procedures
  • Employee scheduling
  • Outstanding communication skills
  • Reliable
  • Bilingual in Spanish
  • Fast learner
  • Adaptability

Accomplishments

Promoted to Starbucks Manager within 3 months of being hired for the Courtesy Clerk position. Brought the kiosk from a quartile 4 department to a quartile 1 department within 2 months. Achieved the largest profit growth for the district as of February 2023- November 2023 . Exact growth from last year is 22.5%.

Timeline

Starbucks Manager

Albertsons Company Inc.
08.2022 - 11.2023

Facilities Assistant

Oracle
11.2019 - 01.2022

Conference Coordinator

Urban Services Group
07.2016 - 11.2019

Caregiver

Hobbs Residence
08.2014 - 07.2016

High School Diploma -

Enterprise High School

Phlebotomy Certification - Phlebotomy

Bay Area Medical Academy
Ruth Novella Rodriguez