Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
23
23
years of post-secondary education
1
1
Language
Work History
Receptionist Manager
Ronald P. Slates Law Firm
Los Angeles, CA
05.2017 - Current
Provided clerical support to company employees by copying, faxing, and filing documents.
Assisted with onboarding new clients and securing paperwork completion.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Collected and coded various documents to prepare for filing, storage and processing.
Reviewed files, records and other documents to obtain information or respond to requests.
Transcribed documents and maintained high levels of accuracy.
Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
Education
High School Diploma -
California High School
Whittier, CA
09.2000 - 06.2023
Skills
Clerical Support
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Timeline
Receptionist Manager
Ronald P. Slates Law Firm
05.2017 - Current
High School Diploma -
California High School
09.2000 - 06.2023
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