Ruth Paniccia Maenza
Rochester,NY
Summary
Dynamic professional with extensive experience at Watermark Communities, excelling in account reconciliation and deadline management. Proven track record in enhancing client satisfaction and streamlining onboarding processes. Adept at staff training and development, fostering strong relationships that drive repeat business and support organizational goals.
Overview
11
11
years of professional experience
Work History
Business Office Manger /Administrative HR Assistant
Watermark Communities Legacy
03.2014 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Processed Company's monthly statements / Invoices
- Processed Financial Agreements
- Responsible for making sure monthly statements and payments received where in order .
- Handled weekly charges on residents PNA accounts and balanced monthly for viewing and reporting to Doh standards .
- Handled all business financial calls with family's , residents reported any findings to Executive Director .
- Resolved financial discrepancies and customer billing issues with timely attention.
Staffing Coordinator
Watermark Communities
01.2021 - 01.2024
- Verified payroll, vacation and sick time hours to support accounting processes.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Developed and facilitated new-hire orientations.
- Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
- Assisted with personnel records management to support recordkeeping accuracy.
- Coordinated and administered job fairs and other recruitment events to engage potential talent.
- Improved candidate experience during hiring process with timely and clear communication.
Education
Associate of Arts - Certified Medical Assistant
Bryant Stratton
Greece NY Skills
- Deadline management
- Account reconciliation
- Staff training and development
- Office administration
Timeline
Staffing Coordinator
Watermark Communities
01.2021 - 01.2024
Business Office Manger /Administrative HR Assistant
Watermark Communities Legacy
03.2014 - Current
Associate of Arts - Certified Medical Assistant
Bryant Stratton
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