Ruth Perez
San Antonio,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. I seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job title position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Front Desk and Dental Assistant
7 To 7 Dental And Orthodontist
03.2022 - 06.2024
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared patient x-rays and images for dentist review.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
Dental Assistant
7 To 7 Dental And Orthodontic
03.2022 - 06.2024
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
Secretary
All Seasons Cms
08.2016 - 02.2020
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
Server
Humberto’s Italian Grill
10.2020 - 03.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Family Services Worker
Early Head Start Teacher
08.2021 - 06.2022
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
Education
Bioethics And Medical Ethics
San Antonio College
San Antonio, TXEarl Warren High School
05.2017
Skills
- Excellent People Skills
- Sales Training
- Market Research
- Product Promotion
Languages
Spanish
Native or Bilingual
Timeline
Front Desk and Dental Assistant
7 To 7 Dental And Orthodontist
03.2022 - 06.2024
Dental Assistant
7 To 7 Dental And Orthodontic
03.2022 - 06.2024
Family Services Worker
Early Head Start Teacher
08.2021 - 06.2022
Server
Humberto’s Italian Grill
10.2020 - 03.2022
Secretary
All Seasons Cms
08.2016 - 02.2020
Bioethics And Medical Ethics
San Antonio College
Earl Warren High School
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