Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ruth Rodriguez

White

Summary

Dynamic professional with a proven track record at Oak Street Health, adept in event management and communications management. Excelled in establishing partnerships and increasing community engagement, demonstrating exceptional teamwork and attention to detail. Certified in CPR/AED, my approach revitalizes outreach efforts, ensuring impactful community presence and client satisfaction. Have my life and health insurance license but no book of business. Able to work alone or as a team.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Outreach Executive

Oak Street Health
02.2024 - Current
  • Established partnerships with local businesses to support the organization''s mission, increasing community presence and impact.
  • Evaluated campaign success using data-driven analysis, refining strategies for future outreach efforts.
  • Served as a spokesperson for the organization at public events, effectively communicating its objectives and values to diverse audiences.
  • Increased community engagement by organizing and executing impactful outreach events.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Maintained relationships with prospects to help hit monthly targets with self and clinic.

Owner/Operator/Licensed Massage Therapist

Ruth's Zen
08.2021 - 02.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Administered Swedish, deep tissue and sports massage techniques.
  • Analyzed postural assessments and range of motion.
  • Performed aroma therapies and specialized relaxation techniques.
  • Researched new massage techniques and treatments.
  • Worked with clients to ascertain medical history, potential issues, and areas needing support.

Physical Therapy Aide

Classic Rehabilitation
08.2020 - 08.2021
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
  • Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
  • Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
  • Maintained supply inventory by placing orders when supplies ran low.
  • Provided empathetic support to patients experiencing difficult emotions related to their injury or illness while under supervision from a licensed therapist.

Department Manager

Walmart
08.2016 - 07.2017
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Licensed Massage Therapist

Massage Envy Spa
02.2012 - 08.2016
  • Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
  • Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.

Education

No Degree - Massage Therapy

Universal Body Wellness
McKinney, TX
07-2011

High School Diploma -

John Tyler High School
Tyler, TX
03-2004

Skills

  • Event management
  • Neighborhood canvassing
  • Communications management
  • Outreach marketing
  • Teamwork
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Certified in CPR/AED
  • Professionalism

Certification

License Massage Therapist

Life and Health Insurance license

CPR Certified


Languages

Spanish
Professional Working

Timeline

Outreach Executive

Oak Street Health
02.2024 - Current

Owner/Operator/Licensed Massage Therapist

Ruth's Zen
08.2021 - 02.2024

Physical Therapy Aide

Classic Rehabilitation
08.2020 - 08.2021

Department Manager

Walmart
08.2016 - 07.2017

Licensed Massage Therapist

Massage Envy Spa
02.2012 - 08.2016

License Massage Therapist

Life and Health Insurance license

CPR Certified


No Degree - Massage Therapy

Universal Body Wellness

High School Diploma -

John Tyler High School
Ruth Rodriguez