Ruth Sanchez
Taunton,United States
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hardworking and passionate with strong organizational skills eager to to help team achieve company goals.
Overview
26
26
years of professional experience
Work History
Store Manager
Dollar Tree
06.2016 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Protected store from loss or theft by setting and enforcing clear security policies.
- Unloaded DC trucks, took in DSD vendors, processed all invoices
- Time and attendance accuracies daily
- Adhered to all company policies, procedures and brand standards
- Hired for own store and sister stores
- Investigated all LP discrepancies
- Maintained paperwork following retention requirements
- Managed on hands with cycle counts and weekly reporting
- Managed all aspects of the operations of a high volume store
- Trained all new associates and managers
Assistant Store Manager
Cw Price
06.2014 - 11.2015
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Operations Manager
Bed Bath & Beyond
12.1999 - 05.2014
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Manage time and attendance, payroll and schedules
- Followed all opening and closing procedures
- LED inventories with successful outcomes
- Maintained all HR policies and paperwork
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Maintained all paperwork through retention guidelines
- Help to maintain floor standards through planograms and guides
- Catered to the registry program
- Kept daily on hand counts of all high-priced items throughout store
- Mapped out store for inventory and all moves
- Upheld and trained the stores policies and procedures
- Resolved all customer issues
Education
Belle Plaine High School
Belle Plaine, KSSkills
- Staff Supervision
- Delivery Schedules
- Staff Coaching and Training
- Focus and Follow-Through
- Pricing Strategies
- Performance Monitoring and Evaluation
- POS Inventory System Operation
- Workflow Schedules
- Standard Operating Procedures Understanding
- Computer Proficiency
- Inventory Accuracy
- Sales Tracking
- Customer Interaction
- Human Resources Oversight
- Inventory Management
- Planogram Execution
- Scheduling and Time-Tracking
- Sales Documentation
- Verbal and Written Communication
- Policy Development and Enforcement
- Motivational Leadership
- Handling Complaints and Inquiries
- Records Organization and Management
- Payroll Management
- Financial Forecasting
- Health and Safety Procedures
- Cash Handling and Reconciliation
- Policies and Procedures
- Management Training
- Employee Training
- Supply Ordering
- Financial Recordkeeping
- Till Counting
- Disciplinary Action
- Recruiting and Hiring
- Stock Organization
- Corrective Actions
Timeline
Store Manager
Dollar Tree
06.2016 - Current
Assistant Store Manager
Cw Price
06.2014 - 11.2015
Operations Manager
Bed Bath & Beyond
12.1999 - 05.2014
Belle Plaine High School
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