Summary
Overview
Work History
Education
Skills
Timeline
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Ruth Sapata

Rancho Cordova,CA

Summary

Ruth is adept in creative problem-solving and exceptional interpersonal communication. Spearheaded customized training programs at Safeway, enhancing team efficiency. Proficient in event planning and coordination, showcasing outstanding organizational skills. Excelled in creative problem-solving and exceptional communication, boosting client engagement and employee potential. Specialized in personalized training development, demonstrating outstanding organizational skills and a commitment to continuous improvement.

Overview

24
24
years of professional experience

Work History

Education Consultant

A Brighter Child
06.2024 - Current
  • Liaised with customers and management, to better understand customer needs and recommend appropriate solutions.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Performed data entry and completed proper paperwork.
  • Maintained a clean and well-organized work environment and inviting environment for employees and customers.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Safeway.com Manager and Trainer

Safeway
02.2001 - 03.2008
  • Accomplished multiple tasks within established timeframes.
  • Developed customized training materials for various employees dependent on their learning style.
  • Provided one-on-one mentoring to employees throughout the district to help individuals reach their full potential.
  • Wrote and managed employees schedules.
  • Communicated with customers through email and on the phone to ensure their needs were being met.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Enhanced team communication, organizing brief daily meetings to discuss goals and share updates.

Front End Associate

Safeway
09.2000 - 05.2001
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer loyalty, remembering regular customers' names and preferences.
  • Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.

Education

High School Diploma -

Natomas Charter School of The Perfroming Arts
Sacramento, CA
12-2000

Skills

  • Excellent interpersonal skills
  • Exceptional oral and written communication skills
  • Creative problem solving
  • Ability to work independently
  • Friendly and cheerful
  • Strong attention to detail
  • Outstanding organizational skills
  • Superb planning and curation of events
  • Scheduling and coordinating

Timeline

Education Consultant

A Brighter Child
06.2024 - Current

Safeway.com Manager and Trainer

Safeway
02.2001 - 03.2008

Front End Associate

Safeway
09.2000 - 05.2001

High School Diploma -

Natomas Charter School of The Perfroming Arts

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Ruth Sapata