Ruth Sarabia
Winnetka,CA
Summary
Dynamic and reliable professional with extensive experience at Vallarta Supermarket and Medical and Dental Nucleous. Proven expertise in cash handling and customer service, enhancing operational efficiency and patient satisfaction. Recognized for strong teamwork and problem-solving abilities, consistently fostering positive relationships and improving service delivery in fast-paced environments.
Customer service professional with solid track record in transactional duties and booth management. Proven ability to streamline processes and enhance customer satisfaction. Known for effective teamwork and adaptability in dynamic environments. Skilled in cash handling, point-of-sale systems, and problem-solving.
Overview
22
22
years of professional experience
Work History
Booth Clerk
Vallarta Supermarket
06.2016 - Current
- Processed customer transactions efficiently, ensuring accurate handling of cash and electronic payments.
- Maintained organized booth displays, enhancing product visibility and customer engagement.
- Assisted customers with inquiries, providing knowledgeable support on products and promotions.
- Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
- Assisted in training new employees, ensuring they were well-prepared for their roles as Booth Clerks.
- Managed wait times efficiently during peak hours by quickly processing transactions without sacrificing quality of service.
- Boosted overall booth efficiency with thorough organization of necessary supplies, materials, and equipment.
- Enhanced customer experience by efficiently managing booth operations and providing prompt assistance.
- Strengthened relationships with patrons through attentive service, fostering a welcoming atmosphere at each interaction point.
- Resolved customer issues in a timely manner, demonstrating strong problem-solving skills and professionalism.
- Handled high volume of incoming and outgoing telephone calls to meet daily business demand.
- Organized files and completed paperwork for each service action.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Collected bill and money order payments, processed transactions and updated relevant records.
Dental Assistant
Mediical and Dental Nucleous
02.2004 - 10.2010
- Assisted in patient care, ensuring comfort during dental procedures.
- Managed sterilization processes to maintain compliance with health and safety regulations.
- Prepared examination rooms and organized dental instruments for efficient workflow.
- Educated patients on oral hygiene practices to promote overall dental health.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
Education
High School Diploma -
Academia Santa Clara
Mexico07-1994
Skills
- Patience and empathy
- Reliability and punctuality
- Cash handling expertise
- Stress tolerance
- Administrative skills
- Stock replenishment
- Store maintenance
- Teamwork and collaboration
- Customer service
- Punctual and reliable
- Inventory control
Languages
Spanish
Full Professional
Timeline
Booth Clerk
Vallarta Supermarket
06.2016 - Current
Dental Assistant
Mediical and Dental Nucleous
02.2004 - 10.2010
High School Diploma -
Academia Santa Clara