Ruth Saucedo Hernandez
Bloomington,CA
Summary
Experienced with patient care, medical procedures, and support. Utilizes effective communication to enhance patient interactions and improve care outcomes. Knowledge of healthcare protocols and patient management, consistently delivering compassionate and efficient service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Vocational Nurse – Outpatient
Kaiser Permanente
Ontario, USA
04.2021 - Current
- Deliver therapeutic patient care under RN/physician direction, including medication administration, IV therapy, wound care, urinary catheterization, suctioning, and specimen collection in accordance with the scope of practice.
- Support physicians and providers during examinations and procedures, ensuring patient safety, comfort, and dignity.
- Monitor and document vital signs, assess patient responses to treatments, and promptly report significant findings or changes in condition.
- Collaborate with RNs in developing and updating individualized care plans while providing patient/family education on treatments and self-care.
- Maintain a clean, safe, and therapeutic environment by adhering to infection control, high-level disinfection, and safety protocols.
- Utilize EMR (HealthConnect/Epic) to document care, manage messages, schedule follow-ups, and support continuity of care.
- Contribute to discharge planning, patient outreach, and care gap closure to improve health outcomes.
- Mentor and orient new staff, promote teamwork, and uphold Kaiser Permanente's mission and quality standards during Flu Season.
Licensed Vocational Nurse I
Arrowhead Regional Medical Center
01.2021 - 04.2021
- Provided direct clinical nursing care to a diverse patient population under the supervision of Registered Nurses and Physicians.
- Worked in high-acuity environments throughout the pandemic, maintaining quality patient care while adhering to enhanced infection control protocols.
- Adhered to strict infection prevention protocols, including PPE use, isolation precautions, and cohorting practices to reduce transmission risk.
- Maintained professional standards of practice and adhered to ARMC policies, nursing protocols, and California LVN licensing requirements.
Appointment Clerk
Kaiser Permanente
Fontana, USA
06.2015 - 04.2021
- Delivered high-level member assistance in a fast-paced, high-volume call center environment, handling incoming calls, scheduling appointments, and transferring calls per established protocols.
- Accurately assessed member needs, scheduled appointments across multiple providers, and referred urgent/emergent calls to RNs following guidelines.
- Composed and relayed messages to physicians, nurses, and medical staff while ensuring timely communication and follow-up.
- Utilized superior customer service skills to resolve concerns, diffuse difficult situations, and provide accurate information using online databases.
- Processed physician assignment changes, verified member eligibility, updated demographics, and resolved duplicate medical record issues.
- Performed clerical support including appointment rescheduling, specialty referrals, and database record maintenance.
- Contributed to team efficiency by training new staff, assisting co-workers with problem-solving, and recommending process improvements.
Education
Bachelor of Science -
Bachelor of Science - Nursing
West Coast University
Ontario, CA01.2026
Vocational Nursing Diploma -
Chaffey Community College
Chino, CA05.2020
Skills
- IV therapy
- Strong communication
- Adaptability
- Patient assessments
- Documentation
- Care coordination
- Teamwork
- EMR systems
- Epic
- HealthConnect
Certification
- Registered Nurse, California, 95448741
- Licensed Vocational Nurse, California, 713267
- BLS, ACLS & PALS, 01/28
Languages
Spanish
Clinical Rotations Experience
- Emergency Department, Kaiser Permanente Ontario, Completed individual preceptorship focused on acute care, triage, rapid patient assessment, and interdisciplinary collaboration in a high-volume ER setting.
- OB/Maternal, San Bernardino Community Hospital, Completed comprehensive clinical experience in labor, delivery, postpartum, and antepartum care, focusing on supporting mothers, newborns, and families through all stages of the childbirth process. Assisted with patient assessments, fetal monitoring, postpartum care, newborn assessments, and patient education on breastfeeding, recovery, and newborn care.
- Pediatrics, FMA- Riverside, Completed a comprehensive clinical rotation in a community health setting, focusing on preventative care and health promotion. Collaborated with teachers and aides to support families and reinforce education on growth, nutrition, and wellness. Developed strong communication skills when interacting with children ranging from ages 6 months- 8 years old. Enhanced understanding and comfort during care encounters.
- Medical-Surgical, Arrowhead Regional Medical Center, Gained comprehensive experience managing diverse patient populations, administering medications, monitoring post-operative patients, and developing care plans under RN supervision.
Timeline
Licensed Vocational Nurse – Outpatient
Kaiser Permanente
04.2021 - Current
Licensed Vocational Nurse I
Arrowhead Regional Medical Center
01.2021 - 04.2021
Appointment Clerk
Kaiser Permanente
06.2015 - 04.2021
Vocational Nursing Diploma -
Chaffey Community College
Bachelor of Science -
Bachelor of Science - Nursing
West Coast University