Results-driven Product Manager with expertise in AI-driven solutions and user-centric design. Demonstrated success in leading cross-functional teams to develop impactful platforms like Braca Bloom, optimizing patient engagement and clinical workflows.
Overview
4
4
years of professional experience
Work History
Product Manager | AI & Mental Health Tools
Pursuit Non Profit
Long Island City, New York
03.2025 - Current
Lead the design and development of Braca Bloom, an AI-powered platform for patient engagement, integrating POS Braca 1 for streamlined clinical workflows.
Collaborate with UX researchers and engineers to implement user-centered designs, storyboards, journey maps, and personas, ensuring solutions meet both patient needs and business objectives.
Oversee development of a Secure Intelligence Platform, coordinating cross-functional teams to deliver a secure, scalable system for sensitive data management.
Manage the design and implementation of a CRM system for a real estate company, integrating 3D visualization, iPad-based unit selection, and real-time availability tracking to optimize sales processes.
Utilize tools like Figma and modern front-end technologies to prototype, iterate, and validate product features efficiently.
Mentor team members and maintain high-quality UX and product standards across projects.
Intake Coordinator
Americare
Brooklyn, New York
07.2024 - 03.2025
Streamlined intake processes by verifying client documents, inputting data, and generating reports for internal teams.
Collaborated with multiple departments to ensure smooth operations and improve user experience for clients.
Managed appointment scheduling and optimized clinic workflow for efficiency.
Patient Care Coordinator
Summit City MD
Uniondale, New York
04.2021 - 07.2024
Managed high-volume patient communications via calls and email, scheduling appointments, coordinating labs and vendors, and maintaining accurate patient records.
Acted as a liaison between patients, families, and healthcare providers to ensure continuity of care.
Leveraged workflow optimization and technology tools to improve patient intake and engagement processes.
Ensured HIPAA compliance while managing sensitive patient data.
Child Safety & Disability Support Practitioner at Family Contact Supervisor (Profit & Not for Profit Organisations)Child Safety & Disability Support Practitioner at Family Contact Supervisor (Profit & Not for Profit Organisations)