Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruth Stevenson-hall

Elkton,VA

Summary

Dynamic Scheduling Coordinator at Visiting Angels with a strong work ethic and problem-solving skills. Successfully reduced employee overtime by closely monitoring schedules and fostering a collaborative environment. Proficient in data entry and maintaining confidentiality, while ensuring high standards of care and communication with patients and families.

Overview

7
7
years of professional experience

Work History

Scheduling Coordinator

Visiting Angels Home Care
04.2021 - Current

*Scanning documents into the computer system

*Overseeing the client's schedules each day and fill open shifts as needed.

* Build client's profiles and care plans into the computer system.

* Input caregiver's information into the system

* Answer multi-phone system and direct caller's to the appropriate office staff

* Introduce client's to new caregiver's

* Managing clock in/clock out's

* Maintain a clean office space

* Help with orientation duties

*Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.

*Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.

*Reduced employee overtime by closely monitoring work hours and strategically adjusting schedules as needed.

Med Tech

Journey Crossing
11.2018 - 03.2021

* Take vitals

* Help with residents ADL's

*Administered medications and performed basic and advanced patient assessments.

*Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.

*Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.

* Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.

Education

Certificate - Medical Office Assistant

Stratford Career Institute
Mount-Royal, QC
10-2022

Skills

  • Problem-solving
  • Strong work ethic
  • Data entry
  • Verbal and written communication
  • Time management skills
  • Teamwork and collaboration
  • Attention to detail

Timeline

Scheduling Coordinator

Visiting Angels Home Care
04.2021 - Current

Med Tech

Journey Crossing
11.2018 - 03.2021

Certificate - Medical Office Assistant

Stratford Career Institute
Ruth Stevenson-hall