Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Ruth Stroughn

Suffolk,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Real Estate Agent

Costal Towne Realty
11.2021 - Current
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.

Pro Sales Specialist

Lowes Home Improvment
10.2020 - Current
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.
  • Expanded customer base with targeted prospecting and lead generation efforts.
  • Streamlined sales processes for improved efficiency, resulting in increased productivity.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
  • Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
  • Provided first-rate service to all customers and potential customers.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Trained and mentored new sales representatives.

Head Cashier

Lowes Home Improvment
06.2016 - 07.2019
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined the checkout process for improved customer experience and reduced wait times.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.
  • Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
  • Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
  • Utilized point-of-sale systems proficiently, processing various forms of payment quickly and accurately.
  • Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
  • Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

High School Diploma - General Studies

San Diego High School
San Diego, CA
06.2004

Skills

  • Comparative Market Analysis
  • Business Consultant
  • Traditional Marketing
  • Partnership Development
  • Contract Negotiation
  • Administrative Support
  • Excellent Teamwork
  • Fluent in Spanish
  • Customer support
  • Amiability
  • Cultural Awareness
  • Assertiveness
  • Self control

Languages

Spanish
Native or Bilingual

Timeline

Real Estate Agent

Costal Towne Realty
11.2021 - Current

Pro Sales Specialist

Lowes Home Improvment
10.2020 - Current

Head Cashier

Lowes Home Improvment
06.2016 - 07.2019

High School Diploma - General Studies

San Diego High School
Ruth Stroughn