Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AccountManager
Ruth Tabler

Ruth Tabler

Mineral Wells,WV

Summary

Quality Manager with 14 years of documented quality control success. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong focus on overall quality systems and implementation of projects and employee engagement to help increased customer satisfaction.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Quality Manager

Celanese
05.2017 - Current
  • Leader ISO 9001-2015 auditor.
  • Lead IATF 16949 auditor.
  • Certified VDA 6.3 auditor.
  • Implemented audit ready to prepare all employees and needed resources for customer and 3rd party audits. This program has increased customer satisfaction and resulted in significant increase in customer sales.
  • Perform internal audits per IATF 16949, ISO 9001-2015, and VDA requirements.
  • Implemented weekly quality matters to help raise operator awareness of product applications.
  • Implemented weekly quality pause to provide operator training on event based quality failures and defects.
  • Implemented site wide Quality performance review to help increase awareness of quality performance from operations through upper management.
  • AIAG core tools training with emphasis on PFMEA and control plans.
  • Decreased customer complaints by more than 50% in the first year with team RCFA involvement and implementation of effective corrective actions.
  • Review and implement customer specific requirements to comply with IATF 16949 requirements and ensure customer satisfaction.
  • Monitor supplier performance through annual supplier review and issuing SCAR when raw material defects are identified.
  • Working to implement an APP to help improve operator training and process awareness. This APP will allow operators to perform process transitions with immediate access to SOP's and instructional videos. The APP will document all process transitions and capture maintenance data to help predict equipment wear and improve planned maintenance needs.
  • Working on a project to convert current procedures to SOP format to help illustrate the process requirements and improve operator training and awareness.
  • Maintain quality system requirements and ensure conformance to IATF 16949 requirements.

Corporate Quality and Compliance Manager

Green Sustainable Solutions
11.2014 - 05.2017
  • Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
  • Managed compliance efforts, reporting and audits.
  • Maintained effective working relationships with regulatory authorities, suppliers and customers.
  • Developed and delivered training programs to inform new and current employees about compliance issues.
  • Conducted quarterly audits of environmental management compliance.
  • Managed all customer complaint investigations and corrective action implementation.
  • Managed all aspects of the WVDEP sampling, reporting, and compliance management.
  • Developed Quality system with documented SOP's and operator training program to become ISO 9001 compliant per customer requirements.

Corperate Quality and EHS Manager /Production Manager

Concepts West
03.2009 - 10.2014
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Launched quality assurance practices for each phase of development when implementing ISO 9001-2008 in sister company
  • Reporting of Key production and quality metrics
  • Collaborated with maintenance team to ensure scheduled and emergency maintenance could be performed with minimal operational interference.
  • Supervise and direct site quality teams to ensure customer satisfaction was achieved through team root cause analysis and effective corrective action implementation and customer requirements implemented and maintained.

Production Control / Planner /Scheduler

International Converter
01.2008 - 02.2009
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Planned and established production schedules and optimized control levels for diversified manufacturing operations.
  • Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
  • Created production forecasting plans utilizing Excel spreadsheet tools and input from production and management teams.
  • Developed production schedules according to deadlines for existing orders and sales forecasting.
  • Employed accurate forecasting to increase efficiency and reduce waste.
  • Scheduled all raw material and finished product deliveries to ensure customer satisfaction through consistent flow of production resulting in on time deliveries and customer satisfaction .
  • Managed all EPA reporting of chemical stock and ensured most up to date MSDS documents where on hand.

Purchasing and inventory control

Health South Rehab
Parkersburg, WV
08.2005 - 01.2008
  • Completed physical inventory counts each month.
  • Audited and corrected discrepancies in inventory numbers.
  • Completed daily cycle counts to maintain accuracy of records.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Developed and implemented inventory management strategies for improved stock flow.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Implemented Kan Ban and ERP system for improvements in order and inventory management.

Purchasing Agent

Teknetix
Parkersburg, WV
01.1998 - 01.2005
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Knowledge of the products and application allowed me to reduce lead times by finding alternate product supplies when extended lead times where quoted.
  • Proficient in materials management and planning.
  • Completed all new customer job quoting.
  • Directed all audits and cycles counts.
  • Worked closely with operations to ensure accurate inventory levels where maintained to prevent downtime from needed inventory adjustments.
  • Performed investigation into all inventory discrepancies.

Education

Management And Organizational Studies - Management And Organizational Leadership

Mountain State University
Beckley

Skills

  • Mastery of Quality Processes
  • Lead auditor for multiple Auditing Systems
  • RCFA lead
  • Document Management
  • Supplier Relationship Management
  • Customer Relationship Management
  • Team Training
  • Quality Assurance
  • Operational Improvements
  • Internal quality performance management
  • Excellent Researching Skills
  • SOP Review and Development

Accomplishments

  • Implemented audit ready program to help boost customer relationships and increase sales.
  • Reduced customer complaint frequency by 50% through team RCFA engagement and effective corrective actions.
  • Successful completion of Leadership Development program
  • Developed quality awareness training program to help make operators aware of quality requirements and expectations.

Certification

  • Certified Lead IATF 16949 auditor
  • Certified Lead ISO 9001-2015 Auditor
  • Certified VDA 6.3 Auditor
  • AIAG certified PFMEA and control plan training with inclusion of other core tools.
  • Certified in RCFA

Timeline

Quality Manager

Celanese
05.2017 - Current

Corporate Quality and Compliance Manager

Green Sustainable Solutions
11.2014 - 05.2017

Corperate Quality and EHS Manager /Production Manager

Concepts West
03.2009 - 10.2014

Production Control / Planner /Scheduler

International Converter
01.2008 - 02.2009

Purchasing and inventory control

Health South Rehab
08.2005 - 01.2008

Purchasing Agent

Teknetix
01.1998 - 01.2005

Management And Organizational Studies - Management And Organizational Leadership

Mountain State University
Ruth Tabler