Tech-savvy Front Desk Agent emphasizing accuracy and efficiency in all operations. Possesses in-depth knowledge of Opera software including money handling with large transaction amounts for contracted clients.Work well with coworkers and organizing team meeting/events. Goal oriented always willing to learn new things. Self motivated, reliable and always willing to go the extra mile, to ensure client satisfaction.
Greet visitors and provide them with assistance.
Provide excellent customer service at all times while interacting with both internal and external customers.
Perform data entry tasks into computer systems accurately and promptly.
Answer incoming calls, take messages, and transfer calls to appropriate departments or personnel.
Provide administrative support to staff members, including Scanning documents as needed
Provided quality support to ensure that products met quality standards and customer requirements.
Noted results and entered data to track and assess trends.
Documented, filed and maintained proper inspection records and quality assurance documents.
Created Certificates for each Product shipped out of company.
Boxed, labeled and moved items to keep production lines moving swiftly.
Organized all project components on work tables according to work flow.
Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
Production
Assessed customer needs and responded to questions. Cleaned and straightened work area. Issued receipts for purchases and gifts. Bagged merchandise by following standard procedures. Worked with customer service to resolve issues. Provided professional and courteous service at all times.