Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruth Veleta

Albuquerque,NM

Summary

Tech-savvy Front Desk Agent emphasizing accuracy and efficiency in all operations. Possesses in-depth knowledge of Opera software including money handling with large transaction amounts for contracted clients.Work well with coworkers and organizing team meeting/events. Goal oriented always willing to learn new things. Self motivated, reliable and always willing to go the extra mile, to ensure client satisfaction.

Overview

14
14
years of professional experience

Work History

Receptionist

Valencia Shelter Services
Los Lunas, New Mexico
06.2025 - Current

Greet visitors and provide them with assistance.

Provide excellent customer service at all times while interacting with both internal and external customers.

Perform data entry tasks into computer systems accurately and promptly.

Answer incoming calls, take messages, and transfer calls to appropriate departments or personnel.

Provide administrative support to staff members, including Scanning documents as needed

Customer Service Cashier

Boone's Wine and Spirits
Eagle, CO
03.2023 - 08.2024

Quality Technician

Wall Colmonoy
Los Lunas, NM
05.2022 - 01.2023

Provided quality support to ensure that products met quality standards and customer requirements.

Noted results and entered data to track and assess trends.

Documented, filed and maintained proper inspection records and quality assurance documents.

Created Certificates for each Product shipped out of company.

Special Products Operator

Wall Colmonoy
Los Lunas, NM
08.2018 - 05.2020

Boxed, labeled and moved items to keep production lines moving swiftly.
Organized all project components on work tables according to work flow.
Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.

Production

Cashier

Boone's Wine and Spirits
Eagle, CO
05.2015 - 04.2018

Assessed customer needs and responded to questions. Cleaned and straightened work area. Issued receipts for purchases and gifts. Bagged merchandise by following standard procedures. Worked with customer service to resolve issues. Provided professional and courteous service at all times.

Front Desk Agent/ Front Desk Manager

AmericInn Lodge and Suites
Eagle, CO
08.2011 - 04.2018
Kept records of room availability and guests' accounts, manually or using computers. Performed bookkeeping activities, such as balancing accounts and conducting nightly audits. Assisted guests with any special requests during their visits. Contacted housekeeping or maintenance staff when guests reported problems.

Education

Certificate - Dental Assistant

Pima Medical Institute
2007

Skills

  • Front desk training
  • Communicates effectively
  • Fluent in English
  • Fluent in Spanish
  • Listening skills
  • Exceptional multi-tasker
  • Customer service mindset
  • Sales proficiency
  • Excellent verbal communication
  • Enthusiasm

Timeline

Receptionist

Valencia Shelter Services
06.2025 - Current

Customer Service Cashier

Boone's Wine and Spirits
03.2023 - 08.2024

Quality Technician

Wall Colmonoy
05.2022 - 01.2023

Special Products Operator

Wall Colmonoy
08.2018 - 05.2020

Cashier

Boone's Wine and Spirits
05.2015 - 04.2018

Front Desk Agent/ Front Desk Manager

AmericInn Lodge and Suites
08.2011 - 04.2018

Certificate - Dental Assistant

Pima Medical Institute