Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruth Vollmar

New Port Richey

Summary

Dynamic and detail-oriented professional with extensive experience at Hidden Oaks Animal Hospital. Proven expertise in organization and client communication, enhancing operational efficiency and customer satisfaction. Skilled in animal handling and appointment scheduling, consistently delivering compassionate care and maintaining high standards of hygiene and safety in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Receptionist

Hidden Oaks Animal Hostpital
03.2024 - 08.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.

Kennel Technician

Hidden Oaks Animal Hospital
01.2022 - 08.2025
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.

Vet Technician Assistant

Hidden Oaks Animal Hospital
01.2022 - 08.2025
  • Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.
  • Performed laboratory tasks, such as blood draws and sample analysis, contributing to accurate diagnostics for patients.
  • Provided compassionate care to animals, ensuring a positive experience during their visits to the clinic.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Enhanced patient care by assisting with medical procedures, including administering medications and vaccinations.
  • Assisted with surgical procedures, ensuring a safe environment for both patients and staff members.

Janitor

Hidden Oaks Animal Hospital
01.2022 - 08.2025
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Kitchen Lead

Culvers
10.2020 - 12.2021
  • Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
  • Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
  • Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
  • Implemented health and safety protocols to maintain compliance with local regulations and industry best practices.
  • Monitored inventory levels to prevent stock shortages during peak service hours or special events.
  • Mentored junior team members, providing guidance on best practices in cooking techniques, plating, and presentation.
  • Increased employee productivity by providing ongoing training and performance feedback for kitchen staff members.

Education

High School Diploma -

River Ridge Highschool
New Port Richey, FL
06-2021

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Appointment scheduling
  • Scheduling
  • Schedule management
  • Mail handling
  • Document management
  • Multi-line telephone operation
  • Professional demeanor
  • Phone etiquette
  • Front desk operations
  • Sanitation protocols
  • Patience and resilience
  • Animal handling expertise
  • Care monitoring
  • Patient restraint
  • Prescription filling
  • Client communication
  • Euthanasia assistance
  • Vaccine administration
  • Surgical assistance

Timeline

Receptionist

Hidden Oaks Animal Hostpital
03.2024 - 08.2025

Kennel Technician

Hidden Oaks Animal Hospital
01.2022 - 08.2025

Vet Technician Assistant

Hidden Oaks Animal Hospital
01.2022 - 08.2025

Janitor

Hidden Oaks Animal Hospital
01.2022 - 08.2025

Kitchen Lead

Culvers
10.2020 - 12.2021

High School Diploma -

River Ridge Highschool

Similar Profiles

CREATE PROFILE