Ruth Young
Norman,OK
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
16
16
years of professional experience
Work History
Bar Manager
Levy
10.2016 - Current
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Food and Beverage Director
Altitude 1291
03.2020 - 09.2023
- Monitored industry trends to remain current with evolving culinary techniques, presentation styles, and consumer preferences for continuous improvement of offerings.
- .Conducted regular performance evaluations for all team members holding them accountable for meeting established service and performance benchmarks.
- Developed strong vendor relationships, resulting in cost savings on food and beverage purchases without sacrificing quality.
- .Implemented waste reduction initiatives by monitoring portion control, optimizing inventory management, and encouraging responsible disposal practices among staff members.
Bartender
Chuys
02.2015 - 06.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
General Manager
Sugers
04.2008 - 01.2015
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
Education
Bachelor of Science - Business Administration And Management
University of Oklahoma
Norman, OK05.2008
Skills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
- Responsible Alcohol Service
- Inventory Management
- Staff Scheduling
Timeline
Food and Beverage Director
Altitude 1291
03.2020 - 09.2023
Bar Manager
Levy
10.2016 - Current
Bartender
Chuys
02.2015 - 06.2016
General Manager
Sugers
04.2008 - 01.2015
Bachelor of Science - Business Administration And Management
University of Oklahoma
Similar Profiles
Khawlah MohideenKhawlah Mohideen
Catering Attendant at LevyCatering Attendant at Levy
Elliott KlappenbachElliott Klappenbach
FOH Team Member at LevyFOH Team Member at Levy
Steven MichaudSteven Michaud
Heavy Equipment Operator at LevyHeavy Equipment Operator at Levy
Cristian Becerra-BarajasCristian Becerra-Barajas
Warehouse Worker at LevyWarehouse Worker at Levy
Taylor DeasonTaylor Deason
Housing Navigator at City Care Overnight ShelterHousing Navigator at City Care Overnight Shelter