Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Nexion Health Care
02.2025 - Current
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained accurate patient records and documentation in electronic health systems.
Collaborated with healthcare team to develop and implement patient care plans.
Utilized infection control protocols to maintain a safe clinical environment.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant
Sodalis Elder Living
10.2024 - 02.2025
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Built rapport with patients and families, providing emotional support during difficult times.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Administered medication under supervision of nursing staff, contributing to effective treatment plans.
Supported patients with personal care tasks to preserve dignity and promote independence.
Caregiver
Grazia Divine LLC
02.2024 - 11.2024
Reference - Ms Connie Grazia 214 730 3718
Assisted residents with daily living activities, ensuring comfort and safety.
Monitored and documented changes in resident health and behavior for accurate care planning.
Implemented engaging activities to enhance residents' physical and emotional well-being.
Caregiver
Compassionate Residential Living
07.2023 - 09.2023
Reference - Doctor Sophonia Davis 214 783 2044
Monitored vital signs and reported changes in health status to healthcare professionals.
Administered medications according to prescribed schedules, maintaining accuracy in dosages.
Coordinated communication between patients, families, and medical teams for effective care delivery.
Trained new caregivers on best practices for patient care and safety protocols.
Documented patient progress and care activities accurately in electronic health records.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted patients with daily living activities, improving their overall quality of life.
Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
Windsor House
01.2023 - 07.2023
Reference available on request.
Case Manager Specialist
Lifesense Disease Management, Johannesburg. South Africa
11.2021 - 06.2022
Coordinated comprehensive care plans for clients living with HIV, ensuring access to essential services.
Conducted regular assessments to evaluate client needs and progress towards health goals.
Facilitated communication between healthcare providers and clients to enhance treatment adherence.
Mentored junior staff on best practices in case management and client advocacy techniques.
Analyzed case data to identify trends, informing strategic improvements in service delivery methods.
Conducted scientific-based prevention education sessions with HIV positive individuals through workshops and social marketing activities.
Contributed to a positive workplace culture within the case management team by fostering a collaborative and supportive environment.
Maintained up-to-date knowledge on best practices in HIV case management through continuous professional development opportunities such as trainings, workshops, and conferences.
Enhanced patient satisfaction through empathetic listening, open communication, and advocacy on their behalf.
Empowered patients to take control of their health by guiding them towards informed decision-making regarding treatment options.
Enhanced patient adherence to treatment plans by providing ongoing education and counseling.
Improved patient outcomes by developing comprehensive care plans tailored to individual needs.
HR Coordinator
SA-Homecare. Johannesburg, South Africa
11.2018 - 10.2021
Coordinated recruitment processes, including job postings and candidate screenings, enhancing talent acquisition efficiency.
Managed employee onboarding programs, ensuring compliance with organizational policies and smooth transitions for new hires.
Assisted in record-keeping and reporting, improving data accuracy and accessibility.
Supported performance management initiatives by organizing training sessions and providing feedback mechanisms for caregivers.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
Evaluated timecards for accuracy on regular and overtime hours.
Coordinated employee recognition programs, boosting morale and increasing overall satisfaction levels within the company.
Education
CNA Certificate -
CE Global
08.2024
Skills
HIPAA compliance
Bathing assistance
Compassionate
Alzheimer's and dementia care
Bedside manner
Dressing assistance
Direct patient care
Safety precautions
Electronic charting
Companionship and emotional support
Mobility assistance
Feeding assistance
Timeline
Certified Nursing Assistant
Nexion Health Care
02.2025 - Current
Certified Nursing Assistant
Sodalis Elder Living
10.2024 - 02.2025
Caregiver
Grazia Divine LLC
02.2024 - 11.2024
Caregiver
Compassionate Residential Living
07.2023 - 09.2023
Windsor House
01.2023 - 07.2023
Case Manager Specialist
Lifesense Disease Management, Johannesburg. South Africa