Ruth Zona
El Paso,TX
Summary
Disciplined professional experienced in document management and time management. Offers skills in recordkeeping, knowledge of information security practices and background in office standards. Looking to put knowledge and abilities to good use in clerical position focused on information and document oversight. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures. Diligent COVID-19 Contact Tracer lends expert assessment and monitoring for patients and close contacts. Detail-oriented approach to assessing, tracking and managing complex health surveys and exposure data. Adept at maintaining and organizing daily interactions with affected persons, providing education and information regarding mandated policies and recommended measures. Expert navigation of complex contact-tracing software, systems and policy to safely streamline healing process.
Overview
28
28
years of professional experience
Work History
Contract Tracer
TEKsystems
El Paso, United States
06.2020 - Current
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Performed record keeping by logging client information within secure contact-tracing software.
- Notified and interviewed individuals to ascertain novel coronavirus exposure level.
- Lent daily assessment of health screen and symptom data.
- Contacted clients by phone to ascertain compliance with required or recommended actions.
- Helped vulnerable individuals navigate complex healthcare system.
Middle School Humanities Teacher
EPJA
El Paso, TX
08.2014 - 05.2019
- Prepared and implemented lesson plans covering required course topics.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Prepared daily lesson plans for activities.
- Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost success chance.
- Taught subject matter based on information compiled from textbooks, online sites and other educational materials.
- Integrated technology into classroom as instructional tool, such as Smartboard.
- Used tests, quizzes and other assignments to gauge students' learning and determine understanding of course materials.
Middle School History Teacher
EPISD
El Paso, TX
09.1991 - 05.2013
- Prepared various classroom activities and assessment methods to promote retention of study materials
- Employed appropriate teaching methods to cater to individual educational needs of each student.
- Maintained regular verbal and written communication with school counselors and parents to update with student progress, class schedules and important test dates.
- Instructed more than 200 middle school students a year through lectures, discussions, group activities and demonstrations.
Education
Alternative Education Degree - Post Graduate in Education
UTEP
El Paso, TXBachelor of Arts - English/History Major
UTEP
El Paso, TX05.2005
Contact Tracing
John Hopkins University
Skills
- Flexible & Adaptable
- Collaboration
- Customer Service
- Microsoft Office
- Active Listening
- Good listening skills
- Decision Making
- Responsible
- Data Entry
- MS Office
- Teambuilding
- Conflict Resolution
- Self-Motivated
Timeline
Contract Tracer
TEKsystems
06.2020 - Current
Middle School Humanities Teacher
EPJA
08.2014 - 05.2019
Middle School History Teacher
EPISD
09.1991 - 05.2013
Alternative Education Degree - Post Graduate in Education
UTEP
Bachelor of Arts - English/History Major
UTEP
Contact Tracing
John Hopkins University
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