Ruth Oliver
Wasilla,AK
Summary
Knowledgeable Case Manager experienced in coordinating care for 5 and up to 89 individuals. Proactive and resourceful with a strong knowledge of community resources. Strong communicator with a passion for helping others.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Manager
Speedyglass
04.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Operations Specialist
RuralCap
01.2016 - 03.2018
- Motivated and trained employees to maximize team productivity.
- Communicated with clients to understand health needs and challenges.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Developed health plans for patients to improve overall health or recover from injuries and illnesses.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Advised and educated patients regarding diet, hygiene and effective disease prevention methods.
- Educated staff on organizational mission and goals to help employees achieve success.
Certified Nursing Assistant/Personal Care Assistant
Immediate Care Home Health
02.2000 - 01.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Educated patients and family members on best home care practices for healing and recovery.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Followed directions of licensed nurses to administer medications and treatments.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Education
Certified Nursing Assistant
Lane Community College
Eugene, ORActivities Director Course
Private Company / Oregon
Oregon. Eugene GED -
Pacific High School (Online)
Pennsylvania Furnace, PA01.2001
Skills
- Behavioral Assessment
- Medication Monitoring
- Substance Abuse Knowledge
- Family Support Coordination
- Trauma-Informed Care
- Problem Solving
- Anger Management Techniques
- Goal Setting
- Empathy Development
- Client Advocacy
- Time Management
- Active Listening
- Crisis Intervention
- Addictions and Substance Abuse
- Behavioral Interventions
Timeline
Manager
Speedyglass
04.2018 - Current
Operations Specialist
RuralCap
01.2016 - 03.2018
Certified Nursing Assistant/Personal Care Assistant
Immediate Care Home Health
02.2000 - 01.2017
Certified Nursing Assistant
Lane Community College
Activities Director Course
Private Company / Oregon
GED -
Pacific High School (Online)
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