Summary
Overview
Work History
Education
Skills
Timeline
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Rutha Dean

Morven,GA

Summary

Results-focused professional with a strong desire to contribute to a company's growth and help others succeed. Committed to providing exceptional service to customers and clients.

Overview

14
14
years of professional experience

Work History

Customer Service Associate

Advance Auto Parts
01.2014 - 01.2015
  • Dedicated to helping customers find and buy correct parts for vehicles.
  • Installed batteries and windshield wipers for customers.
  • Restocked merchandise as well as unloaded/loaded inventory trucks

Assembler

Avon, Inc Warehouse
01.2007 - 01.2011
  • Responsible for the flow of the assembly line.
  • Hand-picked and provided correctly purchased merchandise of Avon representatives.
  • Helped other assemblers that had a hard time keeping the line flowing.
  • Trained new assemblers.
  • Reported mechanical issues of line's equipment to management and floaters.
  • Maintained a consistently clean work area.
  • Restock of merchandise for stations to maintain proficiency for workflow.

Receptionist

For Eyes Optical Dr. Robert Kasik
Marietta, GA
01.2006 - 01.2007
  • Greeted and checked in patients and customers for appointments.
  • Filed insurance claims and received pre-approval codes before procedures were performed.
  • Received payments and collected payments for past-due accounts.
  • Received customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • It was ensured that all necessary forms were completed accurately before submitting them for processing and payment.
  • Maintained an organized filing system of confidential client information, per company policy.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing orders for supplies, and verifying receipt of supplies.

Office Clerk/Cashier

Harvey’s Supermarket
01.2001 - 01.2003
  • Created deposits from the safe to the bank.
  • Balanced cashier drawers at the beginning and end of shifts.
  • Helped with employee schedules and performed safety walks.
  • Received trucks and inventory from vendors, handled check cashing from customers, lottery, and Western Unions.
  • Assigned cleaning duties to coworkers, assisting customers with loading their groceries in cars.
  • Assisting managers with daily tasks in the office, such as collecting coupons and providing money to cashiers for tills, while maintaining the safe continued to balance and was accurate throughout the whole shift.

Education

Associate Degree of Science - Insurance Billing and Coding Specialist

Herzing University
01.2021

Skills

  • Great Communication
  • Detail Attentive
  • Multi-tasking
  • Fast Paced Capable
  • Appointment Scheduling
  • Team Collaboration
  • Customer Service
  • Problem Resolution
  • CRM Software

Timeline

Customer Service Associate

Advance Auto Parts
01.2014 - 01.2015

Assembler

Avon, Inc Warehouse
01.2007 - 01.2011

Receptionist

For Eyes Optical Dr. Robert Kasik
01.2006 - 01.2007

Office Clerk/Cashier

Harvey’s Supermarket
01.2001 - 01.2003

Associate Degree of Science - Insurance Billing and Coding Specialist

Herzing University

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Rutha Dean