Ruthanne Jones
Tucson,AZ
Summary
Adaptable administrative professional with a proven track record at Healthcare Alliance Inc., excelling in client relationship management and meticulous records administration. Adept at optimizing calendar management and skilled in Excel, I consistently deliver exceptional service while maintaining confidentiality and fostering a positive work environment.
Overview
1
1
year of professional experience
Work History
Desk Assistant
University of Arizona
01.2025 - Current
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests or relay messages to appropriate personnel.
- Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
- Developed positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
- Ensured confidentiality of sensitive information through secure storage methods and adherence to company policies.
- Completed daily logs for management review.
Administrative Assistant
Healthcare Alliance Inc.
05.2024 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
Bachelor of Science - Chemistry
University of Arizona
Tucson, AZ05-2027
Skills
- Front desk management
- Records and file administration
- Skilled in Excel functionalities
- Client relationship management
- Detail-oriented organization abilities
- Proficient in managing multi-line phone operations
- Sales support
- Information confidentiality
- Effective time management
- Calendar management
Timeline
Desk Assistant
University of Arizona
01.2025 - Current
Administrative Assistant
Healthcare Alliance Inc.
05.2024 - 08.2024
Bachelor of Science - Chemistry
University of Arizona
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