Ruth Camila Santoyo
Columbus,OH
Summary
Proven track record of enhancing customer satisfaction at City Wide Solutions through meticulous attention to detail and efficient time management. Skilled in safety management and active listening, adept at multitasking across diverse roles from cleaning to childcare, significantly reducing client complaints and product damage rates. Excel in fast-paced environments, consistently meeting deadlines and exceeding expectations.
Experienced with creating safe and engaging environment for children. Uses effective communication to interact with both children and parents, ensuring clear understanding of expectations. Track record of managing multiple tasks simultaneously, demonstrating strong organizational skills and attention to detail.
Experienced with handling and preparing items for shipment with care and precision. Utilizes effective packing techniques to ensure product safety and timely delivery. Knowledge of inventory management and quality control processes, contributing to efficient and reliable packing operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Photographer Volunteer
El Camino Church
11.2024 - Current
- Documented important milestones, events, and achievements, preserving memories for future generations.
- Enhanced visual storytelling by capturing high-quality images for various events and projects.
- Improved online presence by updating the organization''s website and social media platforms with engaging visuals.
- Digitally edited photos to enhance appearance.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
Cleaning Contractor
City Wide Solutions
10.2024 - Current
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
- Conducted regular inventory checks to ensure adequate supplies were available for all jobs.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Handled equipment, chemicals, and materials properly and with caution.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Supervised supplies in inventory and submitted reorder requests.
Babysitter
Family Levine, Hellow, Ferry
02.2021 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Planned fun outings and educational activities to keep children entertained.
- Facilitated creative play and crafts to stimulate imagination and fine motor skills.
- Arranged transportation for school and activities, ensuring punctuality.
- Provided first aid and care during emergencies, ensuring child safety at all times.
- Transported children to and from school, medical appointments and extra-curricular activities.
Packing Assistant
Zakia’s Morocco
05.2020 - 08.2020
- Reduced product damage rates by closely following packing guidelines and procedures.
- Maximized storage space utilization through effective sorting and stacking of packed items.
- Assisted with loading shipments onto trucks, coordinating with transportation partners as needed for timely pick-up and delivery of goods.
- Efficiently packed fragile items using appropriate materials to minimize the risk of breakage during shipping.
- Completed special packing projects according to specific client requirements, ensuring customer satisfaction.
- Assisted in maintaining a clean work environment for better productivity and safety.
- Maintained high quality control standards by thoroughly inspecting products before packaging them.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Operated manual pallet jacks and forklifts to move and store materials.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Optimized storage space, rearranging items to better utilize available square footage.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Assisted in receiving, stocking and distribution of merchandise.
Education
Associated Of Sciences - Criminal Justice Technology
Palm Beach State College
Lake Worth, FLHigh School Diploma -
West Boca Raton High School
Boca Raton, FL05.2023
Skills
- Active listening
- Documentation skills
- Client transportation
- Multicultural competence
- Safety management
- Time management
- Multitasking and organization
- Cultural sensitivity
Certification
Behavioral Health Technician
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Photographer Volunteer
El Camino Church
11.2024 - Current
Cleaning Contractor
City Wide Solutions
10.2024 - Current
Babysitter
Family Levine, Hellow, Ferry
02.2021 - 08.2024
Packing Assistant
Zakia’s Morocco
05.2020 - 08.2020
Associated Of Sciences - Criminal Justice Technology
Palm Beach State College
High School Diploma -
West Boca Raton High School
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