Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruth D Zambrana

Charlotte,NC

Summary

Dynamic and dependable professional with extensive experience in customer service and operations at DGH Pharma. Bilingual in Spanish and English, I excel in communication and problem-solving, ensuring accurate order fulfillment and exceptional customer care. Recognized for my reliability and strong work ethic, I thrive in fast-paced environments while maintaining high standards of cleanliness and organization.

Overview

18
18
years of professional experience
1
1
Certification

Work History

House Keeping

I'M MY OWN BOSS
01.2023 - Current
  • Cleaning
  • Vacuuming
  • Sweeping
  • Moping
  • Emptying trash
  • Dusting shelves.
  • Cleaning Windows
  • Unloading and loading dishwasher
  • Cleaning and organizing pantries.
  • Changing bed sheets
  • Taking care of Laundry
  • Dusting
  • Reporting any safety hazards to the homeowner
  • Tacking out the dogs

Costumer Service Rep | Machine Operator

DGH Pharma
memphis, tn
01.2019 - 01.2022
  • Printing shipping labels.
  • In charge of receiving orders by email, by phone, or by cell.
  • Labeling bottles.
  • A machine operator is filling bottles with the product.
  • Picker.
  • Packer.
  • Ensuring accurate and timely order fulfillment.
  • Receiving truck orders.
  • In charge of inventory.

Molding Machine/Assembly Line Operator

IPS Corporation
Memphis, Tennessee
01.2021 - 11.2021
  • Operating machines.
  • Quality Control.
  • Continuous Monitoring
  • Safety and Precision.
  • Collaboration

Bilingual Customer Service Rep

Body Penales
memphis, TN
06.2016 - 09.2017
  • Sales
  • Answer calls.
  • Take orders over the phone and online.

Caretaker | House Lead

ACA Comminties
01.2013 - 01.2016
  • Document on the computer our patients eating time, and what our patients ate that day.
  • Make their food menu for the week.
  • Cooke for them, or with them.
  • Administered medication if needed.
  • Help with bath time if needed.
  • Document when or if a patient did or did not have a bowel movement.
  • Document if our patients had behaviors throughout the day and what caused it.
  • Take our patients out for their outings.
  • Take our patients grocery shopping.
  • House Keeping
  • Laundry
  • Turning in all necessary document information to the office.
  • Being present in meetings.

Bilingual Cashier | Sales Rep

Home Depot
01.2008 - 01.2011
  • Processing payments.
  • Receiving payments.
  • Issuing receipts to customers.
  • Handling coupons.
  • Provide excellent customer service.
  • Working the register.
  • Greeting customers.
  • Helping customers with any questions they might have.
  • Selling electronics, like cell phones.

Education

High School Diploma -

Craigmont High School
Memphis, TN
06.2008

Skills

  • Bilingual, fluent in Spanish and English
  • Communication
  • Empathy
  • Patience
  • Time management
  • Problem solving
  • Compassion
  • Reliable
  • Punctual
  • Hardworking
  • Dependable
  • Problem solver
  • Customer service
  • Good computer skills
  • Flexibility
  • Organized
  • Physical strength
  • Cleanliness
  • Observation
  • Personal development
  • Technology
  • Multi-tasking
  • Conflict resolution
  • Customer care
  • Outbound calls
  • Excellent work, Ethec

Certification

  • I received my high school Diploma in 2008
  • THROUGH MY JOB IN ACA COMUNITIES, I RECIVED THE FOLLOWING CERTIFICATES
  • On November 19, 2012. I received my Basic Practitioner Certificate.
  • On March 21, 2013. I received my State of Tennessee Department of Intellectual and Development Disabilities Certification, and Administration Of Medication By Unlicensed Personnel.
  • On October 25, 2013, I Received my Professional Crisis management Certification.

Timeline

House Keeping

I'M MY OWN BOSS
01.2023 - Current

Molding Machine/Assembly Line Operator

IPS Corporation
01.2021 - 11.2021

Costumer Service Rep | Machine Operator

DGH Pharma
01.2019 - 01.2022

Bilingual Customer Service Rep

Body Penales
06.2016 - 09.2017

Caretaker | House Lead

ACA Comminties
01.2013 - 01.2016

Bilingual Cashier | Sales Rep

Home Depot
01.2008 - 01.2011

High School Diploma -

Craigmont High School

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Ruth D Zambrana