Dynamic and dedicated customer service enthusiast with extensive experience in the landscape industry.
Specializing in garden plants, plant care, and garden design.
Recognized for a positive demeanor and exceptional ability to establish rapport with clients, fostering strong relationships that enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Landscape Maintenance
Independent Clients
Portland, OR
05.2024 - Current
Oversaw maintenance of multiple client properties, implementing effective strategies for pruning, watering, mulching, weeding, and transplanting to enhance landscape health.
Designed and implemented vegetable and perennial beds while educating clients on effective care and upkeep techniques.
Enhanced customer satisfaction by providing timely and efficient landscape maintenance services.
Community Garden Manager Volunteer
Portland Park & Recreation
Portland, OR
03.2020 - Current
Achieved efficient management of 30 plots by supporting 38 garden members. Streamlined delivery processes for compost, chips, and mulch, resulting in improved garden maintenance and productivity.
Developed and executed strategies for creating multiple planting beds, prioritizing pollinator-friendly flora.
Server /Service Staff Manager
Maurice Luncheonette
Portland, OR
03.2019 - 12.2024
Provided tailored service to customers, ensuring memorable dining experiences that encouraged repeat visits.
Achieved streamlined online sales through effective updates and optimization of Square POS. Improved registration checkout efficiency and maintained accurate inventory oversight.
Managed multiple tables efficiently during peak hours to optimize workflow and minimize wait times.
Education
Associate of Science - Landscape Design
Portland Community College
Portland, OR
12-2025
Skills
Service excellence
Horticultural care
Routine seasonal maintenance
Point of sale operation
Effective time management
Collaborative teamwork
Clear and concise communication
Compassionate listening
Affiliations
Member, Hardy Plant Society of Oregon (HPSO)
Member, Association of Northwest Landscape Designers (ANLD)
Member, Association of Professional Landscape Designers (APLD)