Ruthie Hernandez
Wapato,WA
Summary
Dedicated professional with over 20 years of instructional support experience, specializing in developing and implementing strategic plans to enhance student learning outcomes. Recognized for exceptional communication skills and strong organizational abilities, while effectively managing crises and optimizing case management processes. Demonstrated success in delivering comprehensive community outreach services, fostering positive client experiences, and achieving impactful results in educational environments. Committed to resourceful coordination of community programs to ensure excellent support and care for diverse populations.
Overview
29
29
years of professional experience
Work History
Social Services Specialist
Department of Children Youth and Families
, USA
09.2022 - Current
- Specialized as advocate for welfare services at CFWS.
- Engaged with children, guardians, and service providers throughout the custody process in Washington.
- Reunification facilitated when parents address initial safety concerns.
- Locating providers for court-ordered services regarding mental health, substance abuse, domestic violence, and counseling.
- Offered essential social services to both individuals and families
- Developed customized action plans after evaluating client needs.
- Guided clients in accessing critical resources for housing, healthcare, employment, and other needs.
- Ensured accurate maintenance of client documentation.
- Conducted group discussions addressing client challenges and successes.
- Coordinated with community members to ensure client service provision.
- Participated in multi-disciplinary team meetings to review cases and develop strategies for intervention.
- Conducted home visits to assess the safety of the living environment and provide support as needed.
- Advocated on behalf of clients with government agencies or other organizations providing services.
- Researched available programs that could benefit clients' situations.
- Provided crisis intervention services to individuals experiencing emotional distress or mental health issues.
- Attended continuing education courses related to best practices in social work.
- Participated in quality assurance processes by reviewing client files and evaluating performance metrics.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
Resident Service Specialist
Hunt Military Housing Shared Services LLC /RSS
Kailua , USA
06.2021 - 05.2022
- Provided assistance in military housing environments.
- Facilitate the move-in process for stationed families.
- Handled incoming calls and addressed issues in military families' living quarters.
- Provided support to residents with general inquiries and concerns.
- Developed and maintained positive relationships with tenants, contractors, and vendors.
- Coordinated on-site activities for residents such as recreational events, educational seminars, and volunteer opportunities.
- Conducted periodic inspections of residential units to ensure compliance with safety regulations.
- Responded promptly to emergency situations and coordinated appropriate resources for resolution.
- Served as a liaison between management and tenants regarding lease agreements, rent payments, maintenance requests, and other related issues.
- Maintained accurate records of tenant occupancy and rental history in accordance with company policies.
- Resolved conflicts between tenants peacefully while adhering to fair housing laws.
- Performed administrative tasks including filing documents, answering phones calls, responding emails.
- Monitored tenant move-in and move-out process; prepared necessary paperwork accordingly.
- Attended meetings with other staff members or representatives from outside agencies as needed.
- Inspected common areas regularly to ensure cleanliness standards are met.
- Collaborated with maintenance personnel on repairs or renovations within rented units.
Para-Professional
RCM Technologies
Kailua , USA
04.2019 - 03.2020
- Monitored students to ensure they stayed on track with their activities.
- Underwent agency-supervised sessions once a month when assisting student.
- Maintained autonomy while informing relevant parties of concerns.
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Supervised small groups of students during instruction time.
- Collaborated with special education staff to develop Individualized Education Plans.
- Facilitated communication between educators, administrators, and parents regarding student progress.
- Helped implement behavior management strategies for individual students.
- Assisted in the implementation of educational programs for special needs children.
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Participated in parent and teacher conferences to discuss student progress and challenges.
- Maintained accurate records of student grades and academic progress reports.
- Attended professional development workshops related to job responsibilities.
- Ensured that all safety regulations were followed in the classroom environment.
- Developed creative learning activities that engage all types of learners.
- Supported students throughout academic instruction and assignments.
- Applied positive reinforcement to redirect negative behaviors.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
Special Education Instructional Assistant
Kalaheo High School
Kailua , USA
09.2018 - 01.2019
- Supported students with ADD, ADHD, Autism Spectrum Disorders, Dyslexia, Cerebral Palsy and Down Syndrome.
- Supported students with IEP's in General Education classrooms.
- Facilitated physical and occupational therapy exercises for students.
- Collected data on students' daily activities, goal progress, and behavioral issues.
- Collaborated effectively with school staff and parents.
- Supported teachers by helping to implement classroom instruction and activities.
- Monitored student progress and communicated results to teachers and parents as needed.
- Instructed students on basic academic skills such as reading, writing, math, science, and social studies.
- Utilized positive reinforcement techniques to encourage appropriate behavior from students.
- Supervised students during lunch, recess, field trips, assemblies, and other school-related events.
- Collaborated with parents, guardians regarding student progress, needs while maintaining confidentiality of all records.
- Maintained a safe environment conducive to learning at all times.
- Attended IEP meetings as requested by the teacher or case manager.
- Participated in professional development activities related to special education topics.
- Created visuals such as charts, graphs, diagrams., for use in teaching lessons.
- Fostered positive and trusting relationships with students to increase engagement.
Special Educational Aide
Department of Defense Education Activity
Iwakuni , Japan
11.2015 - 05.2018
- Facilitated the learning of students with various exceptionalities like ASD, LI, EBD, EI, and SLP within both general classrooms and resource rooms.
- Support teachers with testing for students who were part of the Special Education Program
- Directed educational activities during instructor absences.
- Aid students in enhancing organizational skills.
- Delivered special accommodations for students.
- Maintained dedication to educational superiority.
- Enhanced special-needs students' learning experiences through tailored curriculum modifications.
- Ensured effective and encouraging communication with students.
- Reported to the instructor on students' conduct needing intervention.
- Worked together with the teacher to establish a unique classroom atmosphere catering to students' requirements.
- Administered classroom tests.
- Contributed to the formulation of customized educational approaches.
- Reviewed lesson notes and corrected errors.
- Conducted group discussions and offered personal assistance.
- Monitored and ensured student safety.
- Contributed to team success effectively.
Special Education Para-Educator SDC
Temecula Unified School District
Murrieta , USA
01.2013 - 04.2015
- Executed assignments tailored to the needs of young learners.
- Created tailored lesson plans according to IEP goals.
- Adapted lesson plans to meet needs of students with disabilities.
- Managed student objectives aligned with measurable outcomes.
- Helped in creating a sensory room experience for students with autism
- Aided in facilitating student participation in therapy activities.
- Structured classroom tasks to align with recommended goals.
- Organized daily living tasks in the work room, such as putting dishes away and making a bed.
- Gathered individual student data throughout each day.
- Supervised group of 10 students without instructor present.
- Facilitated instructional support for better learning outcomes.
- Compiled data on behaviors, implemented methods and their results.
- Communicated any student issues to the instructor.
- Collaborated with school psychologists, speech therapists, social workers, and other professionals to develop appropriate educational strategies.
Noon Duty Aid
Temecula Unified School District
Temecula , USA
01.2010 - 06.2012
- Monitored playground to maintain a secure environment.
- Organized activities and games during recess times.
- Monitored playground equipment to ensure safe use by students.
- Facilitated conflict resolution among peers when needed.
- Reported any suspicious activity or potential safety hazards immediately to administration.
- Intervened when necessary in order to prevent physical altercations between students.
- Investigated incidents of bullying or harassment on campus promptly and thoroughly.
- Attended professional development workshops related to Noon Duty Aide duties and responsibilities.
- Cared for minor injuries sustained by students while on school grounds.
- Distributed lunch tickets equitably among enrolled students each day.
Special Education Paraprofessional
Ni River Middle School
Spotsylvania , USA
10.2006 - 10.2009
- Facilitated student success by implementing special accommodations.
- Customized general education curriculum for special-needs students using diverse instructional methods and technologies.
- Cultivated an atmosphere of mutual respect.
- Tailored classroom settings to align with individual student needs, enhancing learning experiences.
- Maintained encouraging and upbeat conversations with students.
- Notified instructor about student behavior concerns.
- Oversaw student testing procedures and assessed academic papers.
- Assisted in creating personalized learning plans.
- Delivered individualized guidance.
- Ensured student safety during school hours.
- Reviewed lesson notes and identified errors.
- Oversaw academic work of students across various levels of English language instruction, including advanced grammar.
- Guided children with constructive input on appropriate behaviors, words, and actions.
- Recorded progress towards academic goals.
- Ensured adherence to rules and standards for student behavior through suitable disciplinary measures.
- Built strong relationships with staff, students, and parents to enhance communication.
- Planned and executed activities for enhancing organizational skills.
- Managed a timetable consisting of six inclusion classes each day.
Child Youth Program Assistant
Everett Naval Station Child Development Center
Everett , USA
05.2004 - 11.2005
- Provided parents and guardians with written weekly progress reports for each child
- Developed and implemented activities that were fun, educational and could be enjoyed by children of varying ages
- Delivered a high level of care, assistance and supervision to children in compliance with the organization's rules and policies
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills
- Created a list of needed supplies and materials for activities and submitted it to the Program manager or director of the center
Special Education Para educator
Zuckeran Elementary School
Okinawa , Japan
05.2001 - 06.2002
- Provided customized behavioral guidance to students.
- Implemented IEP goals during personalized student interactions.
- Assisted in determining tailored requirements for each special needs student.
- Supported special education teachers in providing key services to individuals with exceptionalities.
- Enhanced skills through professional development workshops on learning goals.
- Communicated with parents regarding student performance.
- Maintained effective relationships with students, teachers, staff, and parents.
- Executed lessons developed by educators.
- Promoted a secure environment for students during class and extracurricular activities.
- Created informative and engaging classroom displays.
- Developed curriculum integrating real-life scenarios.
- Chaperoned students during restroom visits, field trips and lunch hours.
- Delivered comprehensive clerical support to teachers.
- Worked with the teacher in creating an environment tailored to student needs.
- Ensured supportive learning conditions consistently.
Program Assistant
Kinser CDC
Okinawa , Japan
05.1998 - 11.2000
- Responsibilities were opening or closing the classroom before and after the children were present
- Opening required having breakfast ready for all children
- Conducted daily lesson activities and playground safety
- Trainings included monthly learning modules, First-Aid and CPR class and a food handlers’ card
Program Assistant
San Luis Rey CDC
Camp Pendleton , USA
05.1998 - 10.1999
- Ensured provision of snacks for children post-school activities.
- Established daily routines including snack time, homework, and class activities.
- Facilitated positive interactions among children.
Real-estate Secretary
Reality Executives
Vista , USA
05.1998 - 12.1998
- Prepared work environment in advance for incoming realtor agents.
- Coordinated communication by managing telephones, emails, messages, and fax machines.
- Prepared documents such as leases, contracts, and closing statements.
- Provided administrative support to the real estate team.
- Coordinated meetings between buyers and sellers for property viewings.
- Created reports detailing market trends and activity for management review.
- Processed payments from buyers or tenants on behalf of the brokerage firm or landlord.
- Performed clerical tasks such as filing paperwork, copying documents, and scanning images.
Teacher Assistant
EPIC Mid-Valley
Wapato , USA
04.1996 - 10.1997
- Enabled access to child development resources for migrant workers with early center openings at 4:30 am.
- Conducted early morning hygiene routines.
- Provided First-Aid and CPR training.
- Assisted in the development and implementation of lesson plans.
- Provided instructional support to teachers in accordance with established curriculum guidelines.
- Assisted in the supervision of students during recess, lunch, and other activities.
- Organized classroom materials, including books, supplies, and equipment.
- Monitored student behavior during class time and assisted with discipline issues when necessary.
- Supported teachers in preparing materials for lessons and activities.
- Attended staff meetings to discuss student progress and strategies for improvement.
- Participated in parent-teacher conferences to discuss student performance.
- Encouraged positive social interaction among students.
- Fostered an atmosphere that encourages creativity and respect for diversity.
Education
Masters - Family and Human Development
Arizona State University
11.2024
Bachelor of Arts - Early Childhood Education
National University
La Jolla, California03.2019
Skills
- Organizational skills
- Team Building
- Written Communication Skills
- Effective Oral Communication
- Record Management
- Effective Time Management
- Customer Engagement
- Effective Conflict Resolution
- Clerical
- Skilled in Prioritizing Multiple Tasks
- Confidentiality
- Prepare reports
- Policy understanding
References
References available upon request.
Timeline
Social Services Specialist
Department of Children Youth and Families
09.2022 - Current
Resident Service Specialist
Hunt Military Housing Shared Services LLC /RSS
06.2021 - 05.2022
Para-Professional
RCM Technologies
04.2019 - 03.2020
Special Education Instructional Assistant
Kalaheo High School
09.2018 - 01.2019
Special Educational Aide
Department of Defense Education Activity
11.2015 - 05.2018
Special Education Para-Educator SDC
Temecula Unified School District
01.2013 - 04.2015
Noon Duty Aid
Temecula Unified School District
01.2010 - 06.2012
Special Education Paraprofessional
Ni River Middle School
10.2006 - 10.2009
Child Youth Program Assistant
Everett Naval Station Child Development Center
05.2004 - 11.2005
Special Education Para educator
Zuckeran Elementary School
05.2001 - 06.2002
Program Assistant
Kinser CDC
05.1998 - 11.2000
Program Assistant
San Luis Rey CDC
05.1998 - 10.1999
Real-estate Secretary
Reality Executives
05.1998 - 12.1998
Teacher Assistant
EPIC Mid-Valley
04.1996 - 10.1997
Masters - Family and Human Development
Arizona State University
Bachelor of Arts - Early Childhood Education
National University
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