Ruthie L. Jordan
Summary
Your prestigious company will have my exceptional administrative skills, outstanding communication, interpersonal skill and my professional high-quality customer services skills I will be a great assess to your d company. Throughout my career I facilitate reports for audits and special projects also screens and did background check on potential future employees. I am knowledgeable and performed DOT, Worker Compensation, log in as required by the HIPPS laws process. Being a team worker I am deeply commitment to learn as much I can so my skills will great assess to your company. Document Control Specialist experienced in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task.
Overview
39
39
years of professional experience
Work History
Voluntary Worker - Administrative Assistant/Youth Worker
Victory Christian Center Church
01.2007 - 12.2018
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with event coordination and on-site support.
- Maintained and updated database of information for organization.
- Answered phone to filter calls, assist and redirect appropriate personnel.
- Drafted emails, wrote memos, created contracts and prepared other communications.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Provided administrative support to department leads to help organize events and fundraisers.
- Guided troubled individuals to tools and resources necessary for healing.
Para-Professional
Spring Independent School District
12.2007 - 06.2011
- Maintains discipline and classroom control that fosters a safe and positive environment for all students and staff in accordance with district's policies and implements lesson plans outre absent teacher while ensuring the integrity of academic time in a matter which motivates the students to learn and participate.
- Principal of Instruction - Provide administrative support to
- Assistant Principal, maintain and provide daily and monthly reports, assist parents with Parent with ParentConnect log in, compose documents/correspondence to communicate information to staff, students, and parents, assist in extra-curricular activities for students and parents for learning tools
- Delivered personalized educational, behavioral, and emotional support to individual students to
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
- Stepped into non-classroom environments such as clinic to help Nurse managing accurate records of medications administered. Also assist with vision and hearing spinal and immunization deficiency reports and federal/state reports.
Para-Professional
Spring Independent School District
12.2007 - 06.2011
- Principal of Instruction - Provide administrative support to
- Assistant Principal, maintain and provide daily and monthly reports, assist parents with Parent with ParentConnect log in, compose documents/correspondence to communicate information to staff, students, and parents, assist in extra-curricular activities for students and parents for learning tools
- Delivered personalized educational, behavioral, and emotional support to individual students to
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
- Stepped into non-classroom environments such as clinic to help Nurse managing accurate records of medications administered. Also assist with vision and hearing spinal and immunization deficiency reports and federal/state reports.
Administrative Assistant/Claims Specialist
First Transit
01.2000 - 07.2007
- Developed and updated spreadsheets and databases to track, analyze, and report on performance of Drivers, Accidents and DOT results.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of Mangers staff and new hire orientation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct
- Provided administrative support to Safety Manager and Training staff
- Prepared and maintained Worker Compensation claims with OSHA guidelines
- Assisted in the catalogue procedures for pre-employment screening and interviews
- Performed DOT pre-employment process admission
- Organized graduations ceremonies and assisted in other departments and company activities
- Coordinated workers compensation claims, accident/incident reports claims by regulations guidelines
- Prepared and maintained Accident/Incident claims by Smith System standards
- Monitored purchases within the department
- Organized and refined filing system to facilitate document retrieval and minimize time searching for files
- Create forms and process to reduced time and errors in performing certain tasks
- Establish and maintaining excellent working relationship with all contractors, clients, company lawyers and co-workers
- Maintaining all DOT results files for OSHA audit
Administrative Clerk III
Texas Department Of Health And Human Services
01.1990 - 07.2000
- Assist school nurse to maintain the student health , maintaining accurate records ofmedications administered , assist with vision, hearing, spinal and immunization deficiency reports and federal/state reports.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Arranged meetings and appointments and updated records to assist management.
- Identified and monitored complaints
- Prepared, maintained and audited Staff leave/time
- Complete employee's termination or separation package
- Monitor Staff daily appointments and training
- Maintained files all in-house issued Food Stamp and Medicaid to the clients set by the State of Texas
- Successfully maintain all active logs and reports for Federal Government Audits
Records Manager
CITCO Oil Company International
06.1980 - 05.1983
- Contacted document requestors and obtained additional information required to process document requests.'
- Engaged in daily communications with internal Geologists and Geophysicists identified document-related issues that required interdepartmental cooperation.
- Scan paper documents into data base and assigned identification numbers to simplify tracking process.
- Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
- Generated targeted correspondence to accompany transmission of outgoing document packages.
- Received and categorized incoming Seismic and logs information requests to begin document processing sequence of oil drilling
- Documented work hours dedicated to research and processing of survey document requests.
- Invoiced government regulation for completed information requests.
- Forwarded documents requiring legal review to the assign department to obtain instructions for subsequent oil drilling resolution.
- Distributed completed document packages to clients using United States Postal Service, protocol of the being package delivery.
- Worked with international staff to process documents and sent for closing.
- Established, improved and reinforced document management systems to handle current and expected requirements.
- Reviewed document management protocols and user activities against internal records policies and document management standards.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Converted documents from one application to another.
- Assisted in continuous improvement activities while developing and maintaining resulting documents.
- Completed transmittal logs and stored in files for specified durations.
- Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.
- Strengthened system efficiency by identifying lagging operational processes and implementing optimal solutions.
Education
No Degree - Technology Education
North Harris County College
Houston, TXNo Degree - Business
Houston Community College
Houston, TXNo Degree - Business
ITT
Houston, TX05.1981
Skills
- Crisis Management
- Organization and Prioritization
- Computer and Microsoft Office Skills
- Enrichment Activities
- Inventory and Requisition of Instructional Materials
- Communicating with Parents and Teachers
- Multicultural Awareness
- Vision certify, Professional Speaker, Information Specialist, Supervisory Leadership
- Data Entry Technical Data, Youth Leader/Mentor, Customer Skills, Teacher Aide
- Administrative Skills
- Business
- ITT - Career Training - Houston, Texas
- Graduate - Office Procedure
- Drafting/Graphic, Fax, Microsoft Office Word & Excel, Outlook
- Records Management, AED Adult/Infant CPR certify, First Aide certify, Hearing and
- Filing Systems Expertise
- File Retrieval
- Human Resources Department Processes
- Email Correspondence
- Clerical Skills
- Information Retrieval
- Records Management Systems
- Information Gathering
- Government Regulations
- Customer Satisfaction
- Records Handling
- Meeting Support
- Phone Answering
- Filing System Organization
- Clerical Support
- Greeting Visitors
- Children's Ministry
- Customer Engagement
- Daily Logs
- Event Coordination
- Arranging Transportation
- Filing
- Customer Service
- Workers' Compensation Knowledge
- Data Entry Documentation
- Office Management
- OSHA Compliance
Timeline
Para-Professional
Spring Independent School District
12.2007 - 06.2011
Para-Professional
Spring Independent School District
12.2007 - 06.2011
Voluntary Worker - Administrative Assistant/Youth Worker
Victory Christian Center Church
01.2007 - 12.2018
Administrative Assistant/Claims Specialist
First Transit
01.2000 - 07.2007
Administrative Clerk III
Texas Department Of Health And Human Services
01.1990 - 07.2000
Records Manager
CITCO Oil Company International
06.1980 - 05.1983
No Degree - Technology Education
North Harris County College
No Degree - Business
Houston Community College
No Degree - Business
ITT
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