Hi, I’m
Ruth Villiard-Richard
Freelance Marketing Assistant | Office Manager | Administrative
MA
Summary
Excellent customer service skills, experienced in retail management, fast learner, excellent and prompt problem-solving skills, organized office manager with noted experience in administrative management. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and a strong work ethic.
Expert in managing relationships with clients and translating marketing and social media needs into results-driven strategies. Prioritize projects and multitask effectively to achieve project goals.
Overview
10
years of professional experience
Work History
Keller Williams
Director of Agent Services
04.2022 - Current
Job overview
- Systems to keep Agents on track
- Coordinating and promoting events and training
- Business marketing for Agents' businesses
- Creating an experience for Agents to start their success with Keller Williams
- Coordinated office events, seminars, and meetings for staff and clients.
- Organized and updated databases, records, and other information resources.
Myself
Digital Marketing Freelancer
04.2022 - Current
Job overview
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
- Created content strategies for digital media.
- Implemented pay-per-click campaigns to increase website traffic and conversions.
- Boosted online engagement by 200%.
- Designed paid client ads for use on diverse social media platforms.
- Helped clients develop social media pages to promote businesses.
- Created customized marketing materials to increase business awareness.
Sephora
Sephora Collection Ambassador
07.2018 - 09.2021
Job overview
- Client experience excellence, provide a broad range of services
- Help to raise awareness and enthusiasm to increase brand sales
- Coordinating events, promoting sales
- Influencer for the brand, continuously providing new ideas on brand promotion
- Promoting through social media
- Coaching the team to link-sell, providing training on products
- Micro-managing the business
- Great understanding of the business from a numbers standpoint
Bare Escentuals
Assistant Manager
08.2016 - 01.2018
Job overview
- Consistently create a welcoming environment for clients, focusing on the fun factor with equal focus on driving top-line sales using techniques including:
- Confirm client's needs, offering products through demonstration and education
- Consistently utilize company tools and resources, building a client-based business and following up accordingly
- Meet/exceed all personal goals
- Assist in maintenance of merchandising/display/marketing standards and that store is consistently replenished
- Assist in preparation and completion of accurate physical inventory as requested
- Assist with non-sell tasks as assigned.
Laura Mercier / Nordstrom Cosmetics
Counter Manager
10.2015 - 04.2016
Job overview
- Managing my own business inside the department store
- Managing and scheduling myself and a part-timer, accordingly to the needs of the business
- Making sure the part-timer exceeds in all areas necessary, by coaching in areas of weakness and being confident in areas of success
- Consistently checking numbers and making sure goals are met day-to-day, monthly, and yearly
- Understanding how to manage and exceed goals, which are based on last year's numbers
- Using my excellence in customer service experience to work directly with clients, also utilizing my makeup artistry skills
- Maintaining and continuously building my clientele to make sure I have steady business
- Often have events that invite customers in for gifts and sales
Bare Escentuals
Beauty Ambassador, Shift Lead
04.2013 - 10.2015
Job overview
- Consistently create a welcoming environment for clients, focusing on the fun factor with an equal focus on driving top-line sales
- Closing the sale
- Consistently utilize company tools and resources, building a client-based business and following up accordingly
- Meet/exceed all personal goals
- Promoted to Assistant Manager
Education
Community College of Rhode Island
Pharmacy Technician II Course completed, B
06.2015
Tri-County Regional VocationalFranklin, MA
Cosmetology Certification from Cosmetology
06.2013
North Attleboro H.S
H.S. Diploma
06.2011
Skills
- Proficient with Microsoft Word, Excel, and PowerPoint,
- Social Media Management
- Digital Marketing
- Brand Development
- Marketing Strategies
- Agent Support
- Social Media Technologies
- Office Operations
- Conflict Resolution
- Team building and training
- Analytical Decision Making
- Adaptability and Creative Problem Solving
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