Ruthie King

Work History

Armed Security Officer

Allied Universal Security Service

05.2022 - Current

Provide customer service to clients by carrying out safety and security procedures, site-specific policies and when appropriate.
Respond to incidents and critical situations in a clam, problem solving manner
Conduct access control and verify identification.
Usage of ABDI System, ID scanner, printer, phone, and CCTV security system cameras
Provide visible deterrence of criminal activity
Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
Permit authorized persons to enter property and monitor entrances and exits.
Assisted in resolving customer complaints and concerns
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Excellent communication skills, both verbal and written.
Provided professional services and support in a dynamic work environment.
Learned and adapted quickly to new technology and software applications.
Developed and maintained courteous and effective working relationships.

Uber Eats Driver

Uber Technologies Inc

09.2021 - Current

Navigate through busy city streets safely!
Pickup and delivery
Accept delivery of orders from customers through delivery app
Maintain highest customer service standards.
Shop and pay for orders.

Custom Protection (Armed) Supervisor

G4S Secure Solution USA / Allied Universal

01.2020 - 11.2021

Perform security patrols and provide deterrence of criminal activity at varies sites
Watch for irregular or unusual conditions that may create security concerns or safety hazards
Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
Permit authorized persons to enter property and monitors entrances and exits.
Access control, process all guest and information into th data base
Write reports of daily activities and irregularities scheduling
Answer telephone calls and monitor surveillance cameras
Scheduling, new hire site training.
Supervise 6 employees

Administrative Assistant

First Service Residential

05.2019 - 01.2020

Answer phones and greet visitors.
Schedule appointments and maintain calendars.
Collate and distribute mail
Prepare communications, such as memos, emails, invoices, reports and other correspondence
Manage accounts and perform bookkeeping
Process documents, track work orders process, and file documents
Conduct property inspections.
Conduct community Traffic Hawk Technology to monitor community speed violations.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Custom Protection Site Supervisor

G4S Secure Solution USA

02.2006 - 05.2019

Perform security patrols and provide deterrence of criminal activity at varies sites.
Watch for irregular or unusual conditions that may create security concerns or safety hazards.
Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
Permit authorized persons to enter property and monitors entrances and exits.
Access control, process all guest and information into data base
Write reports of daily activities and irregularities scheduling
Answer telephone calls and monitor surveillance cameras
Scheduling, new hire site training.
Evaluated employee performance and coached and trained to improve weak areas.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Identified operational inefficiencies and implemented corrective measures, leading to overall increase in effectiveness.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Conducted regular reviews of operations and identified areas for improvement.
Developed effective improvement plans in alignment with goals and specifications.
Reduced employee turnover by fostering positive work environment and providing ongoing feedback to staff members.
Excellent communication skills, both verbal and written.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Trained new team members on site policies and procedures.
Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
Improved employee morale through consistent leadership support, fostering positive working environment conducive to productivity.
Administered disciplinary actions to workers violating safety regulations and company policies.
Demonstrated respect, friendliness and willingness to help wherever needed.
Cultivated interpersonal skills by building positive relationships with others.
Supervise over 100 employees.

Summary

Overview

Work History

Armed Security Officer

Uber Eats Driver

Custom Protection (Armed) Supervisor

Administrative Assistant

Custom Protection Site Supervisor

Education

Bachelor of Science - Criminal Justice

Associate of Science - Criminal Justice

Skills

Certification

Additional Information - Technical Skills

Assessments

Timeline

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