Ruth Leatiota-Kauhako
Tacoma,WA
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cargo Operation Supervisor position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experienced with overseeing cargo operations, ensuring accuracy and efficiency. Utilizes organizational skills and problem-solving abilities to streamline processes and enhance productivity. Track record of improving team performance and maintaining high safety standards.
Overview
24
24
years of professional experience
Work History
Cargo Supervisor
Alaska Airlines
03.2023 - 12.2025
- Supervised cargo operations to ensure timely loading and unloading of aircraft.
- Coordinated with ground crews to optimize cargo handling processes and resource allocation.
- Trained and mentored staff on safety protocols and operational procedures.
- Implemented process improvements that enhanced efficiency in cargo management workflows.
- Monitored compliance with regulatory requirements and company policies for cargo operations.
- Developed schedules for cargo movements, ensuring alignment with flight departures and arrivals.
- Collaborated with cross-functional teams to resolve operational issues impacting cargo service delivery.
- Conducted regular performance evaluations of team members to foster development and accountability.
- Developed strong relationships with clients, resulting in increased customer satisfaction and repeat business.
- Ensured timely shipment deliveries by closely monitoring cargo schedules and coordinating with transportation providers.
- Used handheld scanners to track and maneuver cargo through distribution network.
- Maintained high levels of safety compliance by enforcing strict adherence to regulations and conducting regular audits.
- Managed a diverse team of workers, fostering an inclusive environment that promoted collaboration and productivity.
Cargo Operation Temp Supervisor
Alaska Airlines Cargo
11.2020 - 03.2023
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Generated reports detailing findings and recommendations.
Lead Ramp Service Agent
Alaska Airlines Cargo
07.2017 - 11.2020
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Managed warehouse operations and verified proper shipment procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Lead Problem Solver
Amazon LLC
03.2016 - 07.2017
- Examined options and understood trade-offs to develop fallback plan.
- Researched and extracted data to complete tasks.
- Supported and developed processes and systems to facilitate quick responses to customers.
- Improved business process support and optimization through continuously improved toolset.
- Searched for opportunities to improve or incorporate ways to serve, create and operate.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Defined problem to identify, prioritize and select alternatives.
Supervisor of Operations
Evergreen Logistic
09.2001 - 03.2016
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and implemented strategies to maximize customer satisfaction.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Education
High School Diploma -
Lincoln High School
Tacoma, WA06.1995
Skills
- Customer support assistance
- Task management
- Employee turnover management
- Operational shift coverage
- Operational workflow tracking
- Effective department organization
- Inventory management
- Employee supervision
- Team leadership
- Cargo management
Timeline
Cargo Supervisor
Alaska Airlines
03.2023 - 12.2025
Cargo Operation Temp Supervisor
Alaska Airlines Cargo
11.2020 - 03.2023
Lead Ramp Service Agent
Alaska Airlines Cargo
07.2017 - 11.2020
Lead Problem Solver
Amazon LLC
03.2016 - 07.2017
Supervisor of Operations
Evergreen Logistic
09.2001 - 03.2016
High School Diploma -
Lincoln High School