Rutu Gandhi
Scranton,PA
Summary
Dynamic and dedicated Master's student in Healthcare Administration with a strong foundation in healthcare management principles. Possesses a passion for improving healthcare delivery through strategic planning, policy implementation, and efficient resource allocation.
Overview
7
7
years of professional experience
Work History
Internship
Neurology and Headache Clinic LLC
03.2024 - Current
- Administrative internship in financial, legal and marketing department.
PHARMACY TECH
RITE AID PHARMACY
09.2019 - Current
- Fill prescriptions and address customer inquiries, ensuring a positive customer experience
- Managed pharmacy inventory, ensuring accurate stock levels and timely replenishment of medications and supplies to meet patient needs while minimizing waste and optimizing cost-efficiency.
- Conducted routine audits, maintained storage areas, and collaborated with vendors to maintain regulatory compliance and facilitate seamless pharmacy operations.
- Efficiently handled all incoming prior authorization requests through various channels, ensuring alignment with regulatory and accreditation criteria
- Applied clinical policy criteria accurately to evaluate prior authorization requests for proper approval or denial
- Reviewed and interpreted member eligibility, claim history, and Pharmacy Program data using PBM claims software, providing timely assistance to internal and external clients via phone or email
- Effectively interpreted and input medical and pharmacy data into systems while maintaining compliance with regulatory and NCQA standards
- Collaborated with stakeholders to resolve inquiries and expedite prior authorization processing, while staying updated on industry regulations and best practices.
AREA MANAGER
AMAZON
07.2022 - 10.2022
- Managed day-to-day operations, providing feedback and encouragement to employees
- Ensured adherence to organizational standards and guidelines, emphasizing the importance of metrics.
- Oversaw supply chain operations for Amazon's fulfillment center, ensuring efficient inbound and outbound processes, inventory accuracy, and timely replenishment to meet customer demand.
- Implemented continuous improvement initiatives, streamlined logistics processes, and collaborated cross-functionally to optimize supply chain efficiency and drive operational excellence.
INTERNSHIP
PENN STATE COUNSELING DEPARTMENT
08.2021 - 12.2021
- Explored clinical psychology, working closely with Dr
- Stefanelli and contributing to projects
- Gained valuable insights into counseling, deepening interest in the field.
RECRUITER
LOCAL BUSINESS
05.2018 - 09.2018
- Successfully filled positions for a restaurant within 4 months, contributing to business growth
- Assisted in advertising, staff recruitment, and event management.
NSO LEADER
PENN STATE UNIVERSITY
05.2017 - 08.2017
- Led new students and parents through various activities, fostering connections and easing the transition to college life
- Developed one-on-one connections to understand and address individual concerns.
SUMMER CAMP COUNSELOR
PENN STATE UNIVERSITY
05.2017 - 08.2017
- Supervised 20-25 kids during summer camps, incorporating real-life examples into activities
- Gained insights into child cognition and honed childcare skills with a focus on support and love.
Education
MASTER OF HEALTHCARE ADMINISTRATION -
University of Scranton
05.2024
BACHELOR OF SCIENCE - PSYCHOLOGY
Pennsylvania State University
12.2021
Skills
- Quality assurance
- Regulatory compliance
- Organization
- Communication
- Data collection
- Research and analysis
- Financial management
Organizations Leadership
- Volunteering at Regional Hospital
- Penn State University
- ISA (Indian Student Association) Club
- IST Club
- Community Club
- Psychology Club
- THON
- HDFS
- SNA
Awards
- Pharmacy Technician Certificate 2020
- Speaker at International Conference of Hospice and Palliative Care
- Presenter at St. Elizabeth University of Health and Social Work Bratislava, Slovakia
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Internship
Neurology and Headache Clinic LLC
03.2024 - Current
AREA MANAGER
AMAZON
07.2022 - 10.2022
INTERNSHIP
PENN STATE COUNSELING DEPARTMENT
08.2021 - 12.2021
PHARMACY TECH
RITE AID PHARMACY
09.2019 - Current
RECRUITER
LOCAL BUSINESS
05.2018 - 09.2018
NSO LEADER
PENN STATE UNIVERSITY
05.2017 - 08.2017
SUMMER CAMP COUNSELOR
PENN STATE UNIVERSITY
05.2017 - 08.2017
MASTER OF HEALTHCARE ADMINISTRATION -
University of Scranton
BACHELOR OF SCIENCE - PSYCHOLOGY
Pennsylvania State University
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