RUTUJA WAGH
St Louis,MO
Summary
Background includes improving performance, reducing costs, and eliminating waste to maximize the profitability of food service operations. Positive and upbeat with customers and team members alike. Perform all reservation task and escort guest till the table. Respond to guest's complaints in a timely and professional manner. Upsell additional facilities and services, when appropriate.
Overview
8
8
years of professional experience
Work History
Trainee Server
Ritz Carlton Hotel
10.2023 - 08.2024
- Provided excellent customer service in fast-paced dining environment.
- Maintained knowledge of daily specials and menu offerings to assist guests in making informed decisions.
- Enhanced customer satisfaction by providing attentive service and anticipating needs.
- Worked in an Mediterranean restaurant for 4 months (sofra), later 3 months on sandbar which is a beach service restaurant and I completed my training in gumbo limbo sunset view restaurant for 4 months.
- Improved overall efficiency by restocking supplies as needed throughout the shift, including condiments, silverware, and linens.
- Balanced multiple tables simultaneously while delivering efficient service for an enjoyable dining experience.
Food and Beverage Service Associate
Ramada Palm Grove
05.2019 - 04.2022
Food and Beverage Supervisor
Hotel Godwin
05.2018 - 04.2019
Internship
JW Marriott
12.2016 - 05.2017
Education
S.S.C -
S.V.I.S School
01.2013
B.Sc. - Hospitality Studies
Sheila Raheja Institute of Hotel Management
01.2018
H.S.C - undefined
M.L. Dahanukar College of Commerce
01.2015
Skills
- Reliability and punctuality
- Cleanliness and hygiene
- Food safety awareness
- Memory retention
LANGUAGE
English
Hindi
Marathi
Hobbies and Interests
cooking and playing volleyball
Timeline
Trainee Server
Ritz Carlton Hotel
10.2023 - 08.2024
Food and Beverage Service Associate
Ramada Palm Grove
05.2019 - 04.2022
Food and Beverage Supervisor
Hotel Godwin
05.2018 - 04.2019
Internship
JW Marriott
12.2016 - 05.2017
B.Sc. - Hospitality Studies
Sheila Raheja Institute of Hotel Management
H.S.C - undefined
M.L. Dahanukar College of Commerce
S.S.C -
S.V.I.S School
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