Ruvicely Garcia
7736 FM 2187 Rd Sealy,TX
Summary
Bilingual Medical Assistant experienced in facilitating positive patient experiences through empathetic communication, ensuring comfort and being efficient with my work. I have solid experience in clinical and administrative duties. I am able to adapt in fast-paced environments while still supporting medical staff and providing patient care. I am a quick learner that is always looking to learn more to expand my knowledge to better improve my work ethic.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Southington Family Medical Center
03.2025 - 12.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed Glucose, A1c, Hemoglobin, and Lipid Panel blood test.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to help assist patient concerns as well as schedule or cancel appointments, answer questions about medications or billing issues, as well as connect their call to a office manager if needed.
- Facilitated positive patient experience, greeting patients warmly and being able to communicate in both English and Spanish
- Assisted physicians with minor surgeries, including preparing the exam room and sterilizing instruments.
- Completed medical records needed from patients, other doctors offices, or workers comp claims.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients.
- Prepared supplies and assisted physician with Papsmear procedures.
- Performed EKGs and other diagnostic tests like, urine cultures, strep, Covid-19, flu, and RSV testing
- Assisted with billing and coding processes
- Meticulously recorded vital signs and updating patient records for every patient visit.
- Administered Vaccines to patients following protocols and patient safety.
Food Service Worker
The Eatery Sandwich Shop
11.2024 - 03.2025
- Collaborated with team to develop promotional strategies that increased foot traffic.
- Resolved customer inquiries and concerns promptly, fostering repeat business loyalty.
- Monitored food safety compliance, ensuring adherence to health regulations and standards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Food Service Worker
Kiwi Spoon Froyo Shop
10.2020 - 08.2023
- Provided exceptional customer service, ensuring positive experiences for all patrons.
- Operated frozen yogurt machines, maintaining quality standards and cleanliness.
- Assisted in inventory management, tracking stock levels and minimizing waste.
- Implemented efficient workflow processes to enhance service speed during peak hours.
- Trained new team members on operational procedures and customer interaction techniques.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Sales Associate
Kohls Department Store
11.2022 - 03.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to achieve daily sales goals and maintain store standards.
- Trained new associates on customer service protocols and operational procedures for improved efficiency.
- Monitored inventory levels and reported discrepancies to management.
- Built relationships with customers to encourage repeat business.
Education
Medical Assistant Diploma - Medical Assistant
Lincoln Technical Institute
200 John Downey Dr, New Britain, CT 0605103-2025
High School Diploma -
Sheehan Highschool
142 Hope Hill Rd, Wallingford, CT 0649206-2021
Skills
- Bilingual
- Quick learner
- Responsible and punctual
- Customer service skills
- Computer skills
- Organized
- Medical terminology knowledge
- Reliable team player
Timeline
Medical Assistant
Southington Family Medical Center
03.2025 - 12.2025
Food Service Worker
The Eatery Sandwich Shop
11.2024 - 03.2025
Sales Associate
Kohls Department Store
11.2022 - 03.2023
Food Service Worker
Kiwi Spoon Froyo Shop
10.2020 - 08.2023
Medical Assistant Diploma - Medical Assistant
Lincoln Technical Institute
High School Diploma -
Sheehan Highschool