Summary
Overview
Work History
Education
Skills
Languages
Timeline
References & Testimonials
References & Testimonials
Generic
Randall Vergara Valverde

Randall Vergara Valverde

Portland,OR

Summary

Qualified communications professional in Hillsboro, Oregon, with over 20 years of experience in corporate communications, employee benefits communications, people management, and project and transition change management. A proactive problem-solver who can identify and address issues before they become significant problems, analyze data, and make informed decisions based on findings.

Proficient in Spanish (native) and English, and speak basic Portuguese. Graduated Summa Cum Laude from Universidad de las Ciencias y el Arte de Costa Rica with a Licentiate in Advertising and Visual Design, with advanced studies in Corporate Communications from Universidad Latina de Costa Rica.

Overview

27
27
years of professional experience
2
2
Languages

Work History

Design Engineering Executive Communications Manager

Intel Corp.
09.2021 - 04.2024
  • Provided executive internal communications support and guidance to two ELT Senior Vice Presidents leading a global organization of more than 21,000 employees.
  • Crafted compelling executive communications materials to increase employees' trust in the leadership team and Intel's direction.
  • Provided strategic counsel to senior leadership on internal communication engagements.
  • Led change management communications for major organizational transformations, ensuring seamless employee transitions.
  • Coordinated global communications efforts across multiple regions, ensuring consistency in messaging and delivery.
  • Collaborated with cross-functional teams to develop effective 360 communication strategies and messaging at all levels of the organization.
  • Managed a team of communications professionals supporting executive and business communication for senior executives in the organization,
  • Mentored junior team members and extended communications staff, fostering a culture of continuous learning and professional growth.

IP Engineering Executive Communications Manager

Intel Corp.
09.2020 - 09.2021
  • Provided internal and external executive communications support to the organization’s Corporate Vice President
  • Partnered with the organization’s executive office, HR and legal reps, and senior staff members to build a strong communications function
  • Streamlined internal communication processes by implementing effective communication tools and platforms.
  • Analyzed metrics from various communication channels to determine areas for improvement and optimize future initiatives.
  • Ensured consistent brand messaging across all internal communications channels, leading to a strong team identity.
  • Communicated executive/senior leader promotions, service/employee awards, and major team accomplishments to increase employee awareness and overall engagement.

Silicon Engineering Communications Specialist

Intel Corp.
09.2019 - 09.2020
  • Collaborated with the group's executive office in creating content for internal and external executive keynotes for the organization’s Senior Vice President.
  • Strengthened cross-BU communications by developing and implementing messaging frameworks, branding, and digital communication platforms.
  • Improved company and group strategic direction understanding by crafting clear and concise messaging for various internal audiences.
  • Increased employee satisfaction with regular updates on group news, policies, and procedures.

Global HR Marketing & Communications Manager

Intel Corp.
07.2017 - 09.2019
  • Designed and executed marketing communication plans to strengthen Intel's Employer Brand among the company’s top business executives and technical leaders –existing and future talent
  • Developed and implemented marketing plans for executive compensation, stock, bonuses, health care, travel services, onboarding and leadership development, and retirement
  • Developed and implemented communication strategies for executive recognition events, including corporate executive promotions and Intel Luminaries.

Latin America HR Marketing & Communications Manager

Intel Corp.
07.2011 - 07.2017
  • Led local and regional communication strategies for over 4,800 employees across 14 countries, expanded the group’s support from country communications to theregional communications team, providing support to regional senior leaders and HR programs
  • Established a standard support model for HR communications in Latin America
  • Developed and executed an Employee Engagement Strategy for Intel in Costa Rica and Mexico and directed a regional communication strategy during a major merger, integrating over 500 employees
  • Temporarily acted as a global director of HR communications, leading 50 professionals globally and managing the annual budget process in partnership with the organization's Chief of Staff and Finance department.

Latin America HR Communications Specialist

Intel Corp.
09.2005 - 06.2011
  • Developed and implemented regional communication strategies for employee compensation and benefits
  • Coached HR representatives on communication plan development
  • Supported employee morale and alignment with Intel's strategy through events
  • Enhanced employee services and benefits communication through compelling visual design, employee-centric storytelling, and creative writing.

Employee Interaction Manager

Intel Corp.
09.2005 - 12.2009
  • Implemented a 360-employee interaction cycle in HR Services to improve employee experience with HR based on three pillars: solid content creation, clear and engaging communications, and on-time employee support
  • Maintained employee satisfaction indicators with HR services and benefits support above 95% across Intel's regional operations in Latin America.
  • Enhanced the operational model of the HR employee contact center by developing and implementing a support model that provided scalability to the function and served as a pipeline for critical areas in the HR Services department.

Graphic Department Supervisor /ISO Internal Auditor

Verizon Information Services – Costa Rica
San Jose, Costa RIca
05.1998 - 08.2005
  • Led multi-disciplinary graphic design and product distribution teams in achieving both short-term and long-term goals, demonstrating exceptional leadership skills and adaptability in the face of challenges.
  • Enhanced department efficiency by streamlining processes and implementing workload and quality indicators, significantly improving product quality and team performance and considerably reducing overtime required during peak times.
  • Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
  • Managed budgets with careful planning, monitoring expenses closely to avoid overspending while ensuring necessary resources were available for daily operations.
  • As ISO 9001 Quality Auditor, executed rigorous internal audits in the initial certification and recertification processes. Authored, revised, and maintained critical quality documentation, ensuring all procedures were aligned with international standards and facilitating continuous improvement and adherence to best practices in quality management.

Visual & Graphics Artist

Multiple Zones de Costa Rica
01.1997 - 11.1997
  • Managed the end-to-end process of a monthly magazine for the business-to-business and business-to-consumer markets.
  • Led all aspects of creative design. From product photography, content generation, page layout, cover design, and photo retouching
  • Negotiated contracts and budgets with commercial printing suppliers.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.

Education

Advanced Master Studies - Corporate Communications

Universidad Latina De Costa Rica
Heredia, Costa Rica
12.2012

Licenciatura (Licentiate) - Advertising And Graphic Design

Universidad De Las Ciencias Y El Arte
San Jose, Costa Rica
01.2003

Bachelor of Arts - Advertising And Graphic Design

Universidad De Las Ciencias Y El Arte
San Jose, Costa Rica
01.2002

Skills

  • Excellent communication skills, both written and verbal, able to convey complex information clearly and concisely to all audience levels
  • Strong project management skills, with ability to plan, execute, and monitor multiple projects simultaneously while meeting deadlines and staying within budget
  • Strong leadership skills to lead teams and manage projects effectively
  • Experience in managing employee transitions, including layoffs, reorganizations, and mergers/acquisitions, focusing on minimizing disruption and maintaining employee morale
  • Proven ability to develop and implement effective change management strategies and programs that support business objectives and drive adoption of new processes and systems
  • Excellent interpersonal skills, able to build and maintain relationships with external and internal stakeholders at all organizational levels
  • Proficiency in Microsoft Office, Adobe Creative Suite, social media platforms, and project management software, able to learn new systems quickly
  • Understanding HR policies and procedures, including employment laws, regulations, and compliance requirements
  • Ability to work independently and as team member, with strong work ethic and attention to detail
  • Flexibility and adaptability to work in fast-paced and dynamic environments
  • Understanding of brand and channel management and messaging consistency

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Elementary

Timeline

Design Engineering Executive Communications Manager

Intel Corp.
09.2021 - 04.2024

IP Engineering Executive Communications Manager

Intel Corp.
09.2020 - 09.2021

Silicon Engineering Communications Specialist

Intel Corp.
09.2019 - 09.2020

Global HR Marketing & Communications Manager

Intel Corp.
07.2017 - 09.2019

Latin America HR Marketing & Communications Manager

Intel Corp.
07.2011 - 07.2017

Latin America HR Communications Specialist

Intel Corp.
09.2005 - 06.2011

Employee Interaction Manager

Intel Corp.
09.2005 - 12.2009

Graphic Department Supervisor /ISO Internal Auditor

Verizon Information Services – Costa Rica
05.1998 - 08.2005

Visual & Graphics Artist

Multiple Zones de Costa Rica
01.1997 - 11.1997

Advanced Master Studies - Corporate Communications

Universidad Latina De Costa Rica

Licenciatura (Licentiate) - Advertising And Graphic Design

Universidad De Las Ciencias Y El Arte

Bachelor of Arts - Advertising And Graphic Design

Universidad De Las Ciencias Y El Arte

References & Testimonials

  • References are available upon request.
  • "I wanted to share my deepest gratitude for your incredible leadership and support. Your guidance helped me navigate some of the toughest times in my career. Your leadership has helped me gain confidence, skills and aim for success in my role." - Direct report
  • "I have enjoyed working with Randall as our organization's peer and temporary leader. I appreciate Randall's perspectives and ideas on solving challenges, including his management style approach. With Randall's leadership experience and growth, he contributed to the organization's success. Not only is Randall a communications expert, but his leadership style is one where he exhibits direction while demonstrating that he has skin in the game. I would enjoy working with and or for Randall (again) in a future career opportunity." - Intel peer
  • "For the past two years, I was fortunate to be paired with Randall and collaborated with him on a high-profile Intel event. In each communication I had with Randall, he was incredibly professional, passionate, dedicated to his work, and 100% reliable. Randall often went above and beyond his responsibilities to ensure I had what I needed to execute my tasks successfully. He is always willing to lend a hand and assist wherever he can. Randall is a fantastic partner, and I hope to have the opportunity and privilege to work with him more." - Agency partner
  • "It has been a pleasure working with you. You are the best comms partner I worked with!" - Former DEG Executive

References & Testimonials

  • References are available upon request.
  • "I wanted to share my deepest gratitude for your incredible leadership and support. Your guidance helped me navigate some of the toughest times in my career. Your leadership has helped me gain confidence, skills and aim for success in my role." - Direct report
  • "I have enjoyed working with Randall as our organization's peer and temporary leader. I appreciate Randall's perspectives and ideas on solving challenges, including his management style approach. With Randall's leadership experience and growth, he contributed to the organization's success. Not only is Randall a communications expert, but his leadership style is one where he exhibits direction while demonstrating that he has skin in the game. I would enjoy working with and or for Randall (again) in a future career opportunity." - Intel peer
  • "For the past two years, I was fortunate to be paired with Randall and collaborated with him on a high-profile Intel event. In each communication I had with Randall, he was incredibly professional, passionate, dedicated to his work, and 100% reliable. Randall often went above and beyond his responsibilities to ensure I had what I needed to execute my tasks successfully. He is always willing to lend a hand and assist wherever he can. Randall is a fantastic partner, and I hope to have the opportunity and privilege to work with him more." - Agency partner
  • "It has been a pleasure working with you. You are the best comms partner I worked with!" - Former DEG Executive
Randall Vergara Valverde