RESTAURANT ASSISTANT MANAGER A goal oriented Customer Service Representative with five years of retail and restaurant experience seeking a company to utilize acquired skills and learn new tasks to represent establishment with a friendly and professional demeanor. Communication
Time Management
Multitasking
Organizational Skills
Data Processing
Detail Oriented
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Assistant Manager & Sushi Chef
Sushiology
Orlando, FL
03.2014 - 03.2020
Greeted customers upon arrival of establishment with a high level
of hospitality and customer service.
Issued receipts, refunds, credits, or change based on various
customer scenarios.
Counted money in cash drawers at the beginning and end of each
shift to ensure amounts are correct and adequate change remained.
Compute and record totals of transactions on company’s
Restaurant System (POS).
Supervise team and provide on-the-job training to new incoming
employees.
Monitor and implement sanitation practices to ensure all team
members are following standards and regulations.
Checked quality and quantity of restaurant’s inventory on a weekly
basis.
Prepared and cooked food using proper food handling practices.
Seasonal Retail Sales Associate
Express at the Florida Mall
Orlando, FL
10.2013 - 12.2013
Greeted and provided a high level of customer service to each
customer.
Assisted customers with their needs by recommending, selecting,
and locating the proper merchandise based on their specific
requests and desires.
Answered questions regarding product merchandise.
Maintained store clean at all times by following company
procedures on proper merchandise handling.
Assisted floor managers by restocking inventory when needed.