Summary
Overview
Work History
Education
Skills
Timeline
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Ryaah Melendrez

Fontana,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

SALES ASSOCIATE

Tillys
09.2021 - Current
  • Engaged with guests to understand and anticipate customer service needs
  • Assisted with training and mentoring new team members
  • Used knowledge of company products and services to recommend solutions to customers
  • Supported loss prevention by helping identify theft
  • Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges, and security practices
  • Used product knowledge for handling objections
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.

TUTORING ASSISTANT

Kumon
02.2023 - 05.2023
  • Used positive reinforcement techniques to encourage and build confidence in students
  • Assessed students' progress throughout tutoring sessions
  • Mentored and supported students to build their confidence and study skills
  • Facilitated small group activities designed to foster collaboration
  • Explained difficult concepts, terms, and theories in easy-to-understand terminology.

CASHIER TEAM LEAD

Waba Grill
08.2021 - 10.2021
  • Resolved customer complaints in a timely and professional manner
  • Developed and maintained a positive working relationship with customers
  • Supervised shift operations by monitoring employee performance, providing feedback when necessary, and enforcing safety regulations
  • Trained new cashiers by demonstrating procedures for exchanging money, checking guests out, and interacting with customers
  • Balanced cash drawer and performed daily audit procedures.

Education

High School Diploma -

Etiwanda High School
Etiwanda, CA
05.2023

Skills

  • Attention to Detail
  • Excellent people skills
  • Retail Merchandising
  • Outgoing Personality
  • Verbal/written communication
  • Flexible Schedule
  • Cash Handling
  • Guest Relations

Timeline

TUTORING ASSISTANT

Kumon
02.2023 - 05.2023

SALES ASSOCIATE

Tillys
09.2021 - Current

CASHIER TEAM LEAD

Waba Grill
08.2021 - 10.2021

High School Diploma -

Etiwanda High School

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Ryaah Melendrez