Ryad AlHalabi

I have strong proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint. Additionally, I am fluent in both English and Arabic, which enables me to communicate effectively in diverse environments. I pride myself on my ability to work collaboratively within a team, and I thrive under pressure, always eager to learn and take on new challenges.

Key Responsibilities:

• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Organized and maintained filing systems for both physical and electronic documents, ensuring accuracy and confidentiality.
• Greeted visitors professionally, responded to inquiries, and directed them to the appropriate personnel.
• Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management.
• Managed incoming calls, provided information, and transferred callers to the appropriate personnel.
• Maintained inventory of office supplies by checking stock levels, anticipating needs, and placing orders as necessary.
• Ensured the efficient operation of office equipment, including printers, copiers, and fax machines.
• Assisted with event planning, including arranging catering services, securing venues, and ordering promotional materials.
• Coordinated travel arrangements for senior managers, tailoring plans to meet specific requirements.
• Managed mailings, including sorting mail and preparing packages for shipping via courier or postal services.
• Processed invoices for payment using accounting software applications.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Conducted online research using search engines and company resources.
• Updated contact lists regularly to reflect changes in employee status or contact information.
• Handled confidential documents in an organized manner, adhering to established protocols.
• Scheduled appointments for clients, customers, and internal staff members.
• Developed project plans for various tasks assigned by upper management.
• Provided information to customers regarding company products and services.
• Answered phone calls and emails, ensuring effective communication and business correspondence.
• Proofread emails and documentation for accuracy, ensuring they were free from typos.
• Managed daily office operations, ensuring the efficient functioning of the workplace.
• Handled incoming and outgoing correspondence, including email, mail, and packages, ensuring timely distribution.
• Organized files, created spreadsheets, faxed reports, and scanned documents while maintaining a neat and organized front desk area.
• Warmly welcomed visitors, answered phone calls, and maintained the reception area.
• Directed incoming calls to the appropriate department or employee.
• Created and managed spreadsheets for record-keeping and reporting purposes.
• Scheduled and coordinated workshops, conferences, and meetings, including reserving rooms and preparing necessary supplies.
• Composed, edited, and typed complex memos and reports using job-related software.
• Oversaw staff correspondence, record tracking, and data communications, improving office operations through automation.
• Assisted with the preparation of reports, presentations, and correspondence.
• Ensured that office equipment was operational, stocked with supplies, and maintained in clean condition.
• Provided administrative support to senior management.
• Created meeting agendas, took minutes, and distributed notes to attendees afterward.
• Handled confidential information with discretion and integrity.
• Received and distributed mail, letters, and packages in a timely manner.
• Provided the CEO with weekly reminders to review meeting minutes and track the progress of the team.
• Supported and assisted the IT manager with all Electron Hydro projects they oversee.
• Wired network cables and worked with PLC systems to support technical operations.
• Ensured compliance with company policies regarding utility usage and managed reimbursements.

Role Objective:
The objective of this role is to manage governance matters, build and maintain strong, long-lasting customer relationships, and oversee customer account management, including negotiating contracts and agreements. Additionally, the role involves developing, organizing, and managing the day-to-day delivery of services to our patients.

Job Responsibilities Summary:

• Implemented agreed-upon policies and explored the introduction of new services to ensure the quality and efficiency of services offered by KHCC.
• Managed the Protocol Department team, overseeing their development and performance.
• Delivered professional patient care services, assisting and supervising the needs and requirements of Protocol (VIP/VVIP) patients.
• Organized and escorted Protocol (VIP/VVIP) patients during their visits to KHCC.
• Resolved Protocol patient concerns and ensured complete patient satisfaction.
• Set a clear mission and deployed strategies to achieve that mission.
• Developed service procedures, policies, and standards to enhance operational efficiency.
• Maintained accurate records and documented customer service actions and discussions.
• Analyzed statistics and compiled detailed reports to track performance and service quality.
• Recruited, mentored, and developed customer service agents, fostering an environment where they could excel through encouragement and empowerment.
• Managed resources effectively and utilized assets to meet both qualitative and quantitative targets.
• Ensured an orderly workflow by prioritizing tasks and managing time effectively.

Data Analyst and Office Personnel Manager.

In this role, I was responsible for organizing and coordinating office operations, procedures, and resources to ensure the effectiveness and efficiency of the entire organization. Additionally, I managed the master data set, developed reports, and addressed data-related issues.

Job Responsibilities:

• Oversaw all daily office functions, ensuring the organization and staff had a satisfying and productive work environment.
• Served as the first point of contact for answering, screening, and transferring incoming calls, as well as greeting office visitors.
• Managed vendor relations, including ordering equipment and supplies, monitoring service levels, reconciling invoices, and addressing any unsatisfactory vendor services.
• Coordinated logistics and prepared meeting materials for Board of Directors and Committee Meetings.
• Maintained office files and records, and updated the company's central Outlook contacts database.
• Coordinated annual meetings, including planning accommodations, menus, space set-up, managing budgets, arranging local transportation, and overseeing audio/visual requirements.
• Provided event planning assistance and logistical support.
• Ensured quality assurance for imported data.
• Processed confidential data and information according to established guidelines.
• Developed reports and conducted data analysis to support decision-making.
• Supported initiatives to maintain data integrity and standardization.
• Troubleshoot issues within the reporting database environment and reports.
• Provided technical expertise on data storage structures, data mining, and data cleansing techniques.

Legal Administrative Assistant.

I perform the following tasks:

• Draft contracts for business mergers, license agreements, and property sales.
• Set up, organize, and maintain paper and electronic filing systems in accordance with recognized procedures and standards.
• Process and track legal work, ensuring all tasks are completed on time.
• Collect and retrieve information from files as needed for various legal purposes.
• Create, format, revise, and edit legal documents such as wills, deeds, affidavits, complaints, subpoenas, and briefs.
• Prepare and edit Power of Attorney documents, correspondence, meeting minutes, letters, memos, presentations, and spreadsheets.
• Maintain Power of Attorney documents and renew them as required.
• Collect shareholder approvals for necessary corporate actions.
• Upload General Meetings, Shareholder Meetings, and Company Meetings to the Ministry of Commerce and Industry and follow up to ensure approval.
• Complete and submit disclosure forms related to partners and their nominations to the boards of directors through the SAMA website.
• Transcribe dictation and prepare documents based on verbal instructions.
• Review and proofread documents and correspondence to ensure accuracy and consistency.
• Process and distribute documents in an efficient and timely manner.
• Monitor and coordinate the flow of information both internally and with external stakeholders.
• Archive all documentation electronically, ensuring proper storage and easy retrieval.
• Review all documents after consultation with the legal department, and coordinate their redirection to the appropriate section.
• Responsible for preparing, coordinating, and finalizing meeting minutes, ensuring their accuracy and timely distribution.

Executive & Personal Assistant to the CEO.

In this role, I provided a wide range of administrative support to the CEO, ensuring the efficient operation of the organization.

Job Responsibilities:

• Managed and maintained the CEO's calendar, including scheduling appointments, internal and external meetings, and conference calls.
• Coordinated the CEO's travel itineraries, including flights, hotel accommodations, rental cars, and other travel-related needs.
• Drafted and edited correspondence, communications, presentations, and other documents on behalf of the CEO.
• Reconciled the CEO’s monthly expenses, including corporate credit card charges and out-of-pocket expenses.
• Secured appropriate signatures and tracked documents through the approval process for the CEO.
• Served as a liaison with internal staff at all levels of the organization.
• Interacted with external partners and stakeholders to coordinate meetings and communications.
• Provided support to the Vice President of Strategic Operations on various projects, including new employee onboarding, Management Board calendar planning, and staff communication.
• Assisted other senior management staff on projects as needed.
• Prepared agendas for meetings, briefing materials, and presentations to support the CEO’s initiatives.
• Offered general administrative support to the CEO, allowing him to focus on high-level executive responsibilities.

Legal Administrative Assistant, Document Controller.

I performed various clerical duties to support the Legal Department in their activities, including conducting research, managing schedules and correspondence, preparing contracts, and addressing or referring inquiries.

Job Responsibilities:

• Drafted contracts for business mergers, license agreements, and property sales.
• Set up, organized, and maintained paper and electronic filing systems in accordance with recognized procedures and standards.
• Processed and tracked legal work, ensuring timely completion of tasks.
• Collected and retrieved information from files as needed for legal purposes.
• Created, formatted, revised, and edited legal documents, including wills, deeds, affidavits, complaints, subpoenas, and briefs.
• Prepared and edited Power of Attorney documents, correspondence, meeting minutes, letters, memos, presentations, and spreadsheets.
• Maintained Power of Attorney documents and ensured timely renewal when required.
• Collected shareholder approvals for corporate actions and decisions.
• Uploaded General Meeting, Shareholder Meeting, and Company Meeting documents to the Ministry of Commerce and Industry, following up to ensure approval.
• Completed and submitted disclosure forms related to partners and their nominations to the boards of directors through the SAMA website.
• Transcribed dictation accurately and efficiently.
• Reviewed and proofread documents and correspondence to ensure accuracy and consistency.
• Processed and distributed documents in a timely and effective manner.
• Monitored and coordinated the flow of information both internally and with external stakeholders.
• Managed electronic archiving of all documentation to ensure proper storage and easy retrieval.
• Reviewed documents after consultation with the legal department, coordinating their redirection to the appropriate section.
• Took responsibility for preparing, coordinating, and finalizing meeting minutes, ensuring their accuracy and timely distribution.

• Install, configure, and maintain operating systems, software, and hardware to ensure optimal system performance and security.
• Oversee network infrastructure, including routers, switches, firewalls, and VPNs to ensure connectivity, security, and performance.
• Provide technical support to end-users, troubleshoot hardware and software issues, and resolve technical problems promptly.
• Monitor system performance, server health, and network traffic to proactively address potential issues and prevent downtime.
• Implement and maintain security protocols, including firewalls, anti-virus software, and encryption tools to protect company data from internal and external threats.
• Install, upgrade, and configure new software and hardware systems, ensuring compatibility and efficiency.
• Manage data backup systems, perform regular backups, and develop disaster recovery plans to ensure business continuity.
• Administer and manage databases, ensuring data integrity, security, and availability.
• Work closely with other departments to identify technology needs, implement IT solutions, and ensure smooth integration of systems across the organization.

In this role, I was responsible for coordinating office operations, procedures, and resources to ensure the effectiveness and efficiency of the entire organization.

Job Responsibilities:

• Assist in running an efficient warehouse operation to meet operational and customer demands, ensuring that set targets are achieved.
• Train new warehouse operatives within my area of responsibility.
• Ensure that inventories in my area of responsibility are accurate and up to date.
• Accurately record stock movements and ensure proper documentation.
• Support the organization and participation in stock takes at regular intervals.
• Ensure computerized or automated systems are accurate and up to date.
• Identify potential system improvements and make recommendations for change.
• Produce regular reports and statistics as required.
• Assist in planning future capacity requirements for the warehouse.
• Ensure that all lifting and handling of products and materials is carried out in accordance with manual handling procedures.
• Ensure that vehicles, machinery, and equipment are well maintained and fit for their intended purpose.
• Maintain high standards of security within the warehouse environment.
• Ensure staff compliance with health, safety, and environmental regulations, and promote safe working practices to protect both themselves and others.
• Maintain a clean and tidy working environment to optimize operational efficiency.