Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Ryan A. Berry

Cornwall,USA

Summary

Accomplished leader with a proven track record in guiding teams, managing complex projects, and achieving strategic objectives. Specializes in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Recognized for collaborative approach and unwavering commitment to excellence. Innovative technology professional with extensive experience in enhancing systems and aligning technical solutions with business objectives. Demonstrated success in leading projects from inception to completion, driving organizational growth and success.

Overview

10
10
years of professional experience

Work History

Merchandising and Customer Assist

Sears Holding Corporation
02.2015 - 01.2017
  • Stocked merchandise, Price changes, and signed merchandise, recovery
  • Performed and followed through with visuals, assisted with visuals for several other stores
  • Assisted customer concerns, always finding a resolution.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Assistant General Manager

Old Navy
06.2023 - Current
  • Assisted in daily operations, ensuring compliance with company policies and procedures.
  • Coordinated staff scheduling to optimize resource allocation and enhance team productivity.
  • Supported inventory management processes, maintaining accurate stock levels and minimizing discrepancies.
  • Developed training materials for onboarding new employees, fostering a smooth transition into the team.
  • Coordinated merchandising displays to enhance product visibility and drive customer engagement.
  • Assisted in managing inventory levels to optimize stock availability and minimize shortages.
  • Trained new team members on operational procedures and customer service standards for consistent performance.
  • Implemented promotional strategies to increase sales and improve overall store performance.
  • Analyzed sales data to identify trends and inform restocking decisions for effective inventory management.
  • Collaborated with cross-functional teams to ensure alignment on merchandising initiatives and operational goals.
  • Monitored compliance with company policies and safety standards to maintain a secure shopping environment.
  • Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty through effective communication skills.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Leveraged analytical tools to forecast sales trends accurately, informing inventory planning decisions.
  • Analyzed sales data to identify trends, adjusting product placement and displays accordingly for maximum impact.
  • Trained new employees on store policies and procedures, fostering a productive work culture.
  • Assisted in budget management, tracking expenses and ensuring cost-effective operations within the department.
  • Collaborated with store manager in strategizing sales promotions, resulting in increased revenue.
  • Conducted regular performance evaluations for team members, identifying areas for improvement and growth opportunities.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Managed staff performance, providing training and support to improve team capabilities.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored key performance indicators, driving accountability across teams for operational excellence.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Reduced time to market for new products by optimizing development processes and enhancing cross-functional team collaboration.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Product Operations Specialist

Old Navy, Gap
10.2017 - 07.2019
  • Coordinated cross-functional communication to streamline product operations and enhance workflow efficiency.
  • Implemented process improvements that increased product launch speed and reduced operational bottlenecks.
  • Analyzed data trends to identify areas for operational enhancement and inform strategic decision-making.
  • Collaborated with product teams to ensure alignment on project timelines and resource allocation.
  • Managed product rollouts, user training, testing, and internal communications.
  • Boosted revenue growth, partnering with cross-functional teams to develop and launch innovative products.
  • Developed comprehensive training materials, increasing team proficiency in product operations procedures.

Assistant Manager

Gap Inc, Old Navy
05.2020 - 05.2023
  • Assisted in daily operations, ensuring team adherence to policies and procedures.
  • Coordinated scheduling and staffing needs to optimize workflow efficiency.
  • Monitored inventory levels, managing restock orders and supply chain logistics.
  • Implemented process improvements that streamlined service delivery and reduced wait times.
  • Analyzed sales data to identify trends, informing merchandising strategies and promotional efforts.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Education

Bachelor of Science - International Business

State University of New York at New Paltz
New Paltz, NY

Associate of Arts - Liberal Arts

Dutchess Community College
Poughkeepsie, NY

Skills

  • Microsoft Office
  • French: Basic
  • Business development
  • RFID inventory system
  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Time management
  • Staff management
  • Customer relations
  • Training and development

Accomplishments

  • Secretary – Global Business Association, SUNY New Paltz August 2012 – 2014
  • Expand awareness of Global Community
  • Encourage diversity and contribute to the development and growth of future Business Leaders
  • Dean’s List Spring 2011

Languages

French
Elementary

Timeline

Assistant General Manager

Old Navy
06.2023 - Current

Assistant Manager

Gap Inc, Old Navy
05.2020 - 05.2023

Product Operations Specialist

Old Navy, Gap
10.2017 - 07.2019

Merchandising and Customer Assist

Sears Holding Corporation
02.2015 - 01.2017

Associate of Arts - Liberal Arts

Dutchess Community College

Bachelor of Science - International Business

State University of New York at New Paltz

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Ryan A. Berry