Ryan Albin
Loveland,CO
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cook 2
Walt Disney World Resort
01.2022 - 05.2025
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business in a resort environment.
- Refined skills on plating, sauté cook, and flattop cook daily.
- Showcased the ability to manage multiple tasks and work under pressure.
- Upheld the highest quality of work standards set by the Walt Disney Company and met every guest’s needs in a timely and professional manner.
- Maintained food safety, kitchen standards, and complied with HACCP regulations.
Student Set-Up Crew Member
Colorado State University
08.2023 - 10.2023
- Floated between departments to assess needs and manage small tasks as assigned.
- Assisted in setting up and breaking down of tables, chairs, stages, and props.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Front Office Intern
Grand Hyatt Denver
05.2023 - 08.2023
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Pleasantly answered calls for multi-line switchboard for large office and directed callers to appropriate employees.
- Register over 150 check-ins and check-outs on average AM and PM Shifts.
- Facilitate requests of World of Hyatt members and groups that frequent the property
- Collaborate with concierge, valet, housekeeping and engineering to meet the needs of the guests
Crew Member
MOD Pizza
08.2019 - 03.2020
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared customary pizzas, salads, and side dishes for customers.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep restaurant spotless.
Education
Bachelor of Science - Hospitality & Event Management
Colorado State University
Fort Collins, CO05.2025
Associate of Science - Culinary Arts
Johnson & Wales University
Providence, RI05.2022
Skills
- Safe Food Handling Procedures
- New Hire Training
- Kitchen Equipment Operation
- Cutting Techniques
- High-Volume Production Capabilities
- Critical Thinking
- Hospitality Service
- Travel Coordination
- Expense Reporting
- Time Management
- Front Desk Operations
- Active Listening
Accomplishments
- Achieved Eagle Scout Rank through Scouting BSA (2019)
Certification
- Certified Food Safety Manager, National Registry of Food Safety Professionals - (2021-2026)
- Certified TIPS Alcohol Server, TIPS - (2023-2025)
- Certified Dining Room Associate, Federation of Dining Room Professionals - (2021)
- Servsafe Alcohol Certified, Servsafe - (2021-2024)
Timeline
Student Set-Up Crew Member
Colorado State University
08.2023 - 10.2023
Front Office Intern
Grand Hyatt Denver
05.2023 - 08.2023
Cook 2
Walt Disney World Resort
01.2022 - 05.2025
Crew Member
MOD Pizza
08.2019 - 03.2020
Bachelor of Science - Hospitality & Event Management
Colorado State University
Associate of Science - Culinary Arts
Johnson & Wales University