Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ryan Anderson

Springfield

Summary

Experienced Building Manager with expertise in facility management and leadership responsibilities. Successfully oversaw operations at 2 large Federal Buildings in Eugene and 2 small Federal Facilities in Medford, Oregon. Track record of improving team performance, tenant satisfaction, and financial operations. Skilled at building collaborative alliances with internal and external stakeholders.

Overview

29
29
years of professional experience

Work History

Building Operations Manager

General Services Administration
04.2012 - Current
  • Demonstrated exceptional leadership by overseeing mid to southern GSA Owned Oregon operations
  • Brought in having the Wayne Morse Federal Courthouse leading Region 10 facilities in operational energy reduction of over 35% since the baseline of 2006
  • Developing and promoting positive working relationships with customer agencies and client personnel and maintaining continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed
  • Working closely with other groups of personnel, customer agency personnel and contractors in the planning, design, renovation, construction, alteration, operation, maintenance and repair of assigned buildings
  • Working with tenant agencies, building occupants, contractors, appropriate program experts and other stakeholders to coordinate sustainability-related programs as applicable
  • In response to problems and on a recurring basis, gathering information to assess the level of customer satisfaction
  • Data gathering methods used include tenant satisfaction surveys, agency contact surveys, interviews with agency contacts, tenant meetings, service calls logs, and focus groups
  • Managing the contracting and leasing administration process as needed
  • In this capacity, overseeing force account operations (where applicable) and administering various types of contracts, leases, and serving as the contracting officer's representative (COR)
  • Developing and implementing a cost-effective quality assurance plan; monitoring contractor's quality control and performance; planning and overseeing the work of on-site contractor personnel; informing the contracting officer of any technical or contractual difficulties encountered; informing the contractor of failures to comply with technical requirements of the contract
  • Evaluating any proposed contract changes and making recommendations to the Contracting Officer regarding changes in scope of performance standards to improve service delivery and meet customers' needs, or changes in the site conditions
  • Performing pre-occupancy and transition tasks including reviewing space requests; participating in market surveys and design kickoff/acceptance meetings; preparing lessor transition and customer welcome packages; providing past performance information to the LCO for succeeding leases; and performing space condition inspections, key collection for vacated space, and coordinate overtime utility services and payments.
  • Collaborating with the lessor’s facility staff to ensure that service levels are delivered as required in the lease.
  • Providing contract administration and lease management services to ensure that lessors comply with the scope, terms and conditions of the lease.
  • Meeting with lessors, property managers and contractors to discuss and potentially resolve complaints or disputes concerning issues such as quality of services delivered, adequacy of maintenance and operation of mechanical systems, custodial services or grounds maintenance.
  • Exercising full responsibility and authority for the day-to-day operations of a designated building or groups of buildings.
  • Fully Manage grounds and exteriors including parking structures and lots, site utilities, landscaping and grounds, snow removal, and exterior building maintenance; assessing the effect of climate and extreme environmental conditions and evaluating the performance of grounds and exterior elements; assessing the need for alterations in grounds and exterior elements; and managing the maintenance and custodial needs of grounds and exterior elements.
  • Lead in building operations, maintenance, repair, alteration, historic preservation, recycling, concessions, safety, environmental and security in agency-owned and leased buildings assigned. The facilities managed consist mostly of large buildings, located in large urban areas or scattered through several medium-size cities in Oregon. Oversee and monitor efficient occupant space utilization, energy and water conservation, sustainability and environmental hazards programs, and fire and security protection.
  • Directing and coordinating the operation of all construction, alteration and repair projects to minimize or ideally avoid adverse impact to customer agencies. Ensuring that customer agencies are aware of the schedule and timing of building related activities that may impact their operation.
  • Using Life Cycle Cost Analysis and Total Cost of Ownership concepts and is fully engaged in development of budgets for building services, repair and alteration, and capital design and construction.

Building Services Specialist

General Services Administration
02.2009 - 04.2012
  • Provide technical assistance, facilitates and advises the Field Office Manager on building operating systems including but not limited to HVAC, electrical, energy management, plumbing, fire safety, vertical transportation systems (elevators/escalators), security and controls. In addition, provide technical oversight for exterior building maintenance, window washing, landscaping and related exterior systems.
  • Analyze building system problems or deficiencies and recommend corrective actions based on developing required data to identify causes of problem using personal knowledge and experience, building equipment history, operation, repair and other data.
  • Conduct analysis of contracts, energy consumption, building system operations and maintenance operation programs and schedules to ensure asset preservation and customer satisfaction.
  • Prepare, monitor, inspect and assist in the administration of a variety of contracts for maintenance and construction projects. Prepare specifications, statement of work, and drawings for Property Management Team major and minor repair work, including systems operating modifications. Inspects and conducts performance tests on repaired and modified equipment to insure contract conformance. Review

    and analyze plans, drawings specifications and project directives to ensure that the proposed design for new construction and major repair contracts includes features required for economical maintenance and optimum performance on building mechanical systems and associated equipment. Monitor new construction contracts to ensure contract compliance for optimum equipment effectiveness. Monitor operation performance during contract warranty periods in unison with the Design and Construction Division and ensure corrective action on defects.
  • Coordinate and facilitate customer activities and reimbursable work by adjusting and monitoring building systems and coordinate the delivery of services and materials.

Journeyman Electrician

Cherry City Electric
09.1999 - 01.2009

As an electrician for Cherry City Electric I gained a tremendous amount of experience through multiple commercial and industrial electrical installs. My duties consisted of the following,

  • Managed many multi-million-dollar electrical construction projects on time and always under or at budget level. To name a few:

-The Wayne Morse Courthouse

-Eugene Federal Building

-Slocum Orthopedic Center

-Springfield Justice Center

  • Experienced in providing influential leadership and the ability to make difficult decisions as well as providing excellent customer service through honesty, dependability and commitment to high profile clients.
  • Mentored co-workers within company to ensure efficiency with the knowledge of all aspects of electrical install, codes and safety regulations.
  • Provided construction plan review and cost estimation for all aspects of electrical design and construction to include but not limited to:

-Electrical Distribution

-Fire Alarm Systems

-Security Systems

-Building Automation Controls and Lighting

Electrician's Mate

United States Navy, USN
08.1995 - 01.1999
  • Served 3 years aboard naval ship USS Belleau Wood as an electrical and mechanical equipment specialist. Duties performed were to include the maintenance of diesel generators, large distribution switchgear and mechanical control circuitry. Installing and maintaining power distribution circuitry, lighting circuitry and storage batteries. Connecting and running wiring for lights and other electric equipment. Maintaining and repairing power distribution systems, electric motors and appliances, shipboard elevator systems and electronic consoles. Interpreting electrical sketches, diagrams and blueprints.

Education

Building Operators Certification
01-2025

FAC/COR Level II
06-2009

Associate of Science - Electrical Installation

Central Electrical JATC
Tangent, OR
09-2005

Journeyman Electrician
Talent, OR
09-2004

Skills

  • Financial Reporting
  • Negotiating skills
  • Client Relation Management
  • Team Leadership
  • Communication
  • Construction Project Management
  • Technical knowledge of complex building systems including Electrical Distribution, Fire Alarm, Security, HVAC, Plumbing and Energy Conservation

Accomplishments

  • Demonstrated exceptional leadership by overseeing mid to southern GSA Owned Oregon operations.
  • Led Region 10 facilities in operational energy reduction of over 35% since the baseline of 2006 at the Wayne Morse Federal Courthouse. Saved taxpayers hundred of thousands in reduced energy bills
  • Maintained a high level 4 and level 5 performance rating through GSA career.
  • Provided a high level of expertise in numerous Building Operation fields to ensure regional and national key performance indicators are met.

Timeline

Building Operations Manager

General Services Administration
04.2012 - Current

Building Services Specialist

General Services Administration
02.2009 - 04.2012

Journeyman Electrician

Cherry City Electric
09.1999 - 01.2009

Electrician's Mate

United States Navy, USN
08.1995 - 01.1999

Building Operators Certification

FAC/COR Level II

Associate of Science - Electrical Installation

Central Electrical JATC

Journeyman Electrician
Ryan Anderson