Summary
Overview
Work History
Education
Skills
Accomplishments
Store of the district three years running.
Work Availability
Work Preference
Timeline
Generic
Open To Work

RYAN ANDERSON

KILLEEN,TX

Summary

Over ten years experience in customer service, meeting company goals and quotas, team building, training of employees, supervision over teams and shifts.

Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

14
14
years of professional experience

Work History

Firearms Specialist/Team Leader/Shift Supervisor

EZ Pawn
12.2014 - Current
  • Managed customer transactions and ensured compliance with company policies and regulations.
  • Trained and mentored junior staff on operational procedures and customer service excellence.
  • Developed inventory management strategies to optimize stock levels and reduce discrepancies.
  • Analyzed sales trends to drive promotional strategies and enhance product offerings.
  • Collaborated with management to develop training materials for new hires, improving onboarding experience.
  • Conducted regular assessments of operational workflows to identify areas for enhancement and cost reduction.
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.
  • Conducted in-depth market research for identifying new business opportunities.
  • Optimized inventory management, minimizing waste and reducing costs.
  • Led team in daily operations, ensuring efficiency and adherence to company policies.
  • Trained and mentored new employees on operational procedures and customer service standards.
  • Analyzed sales data to identify trends, informing staffing decisions and inventory purchases.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
  • Managed daily operations to ensure efficient pawn transactions and customer service.
  • Developed training materials for new staff to enhance operational knowledge and skills.

Warehouse Supervisor/Route Delivery Driver

Friend Tire Company
07.2011 - 12.2014
  • Supervised daily warehouse operations to ensure efficient workflows and adherence to safety protocols.
  • Trained and mentored staff on proper handling of materials and equipment usage.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Coordinated shipping and receiving processes, ensuring timely delivery of goods.
  • Conducted regular audits of warehouse practices to ensure compliance with industry standards and regulations.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Oversaw daily operations and shipping and handling processes.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Operated warehouse material handling equipment correctly to move loads.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new team members on proper and safe use of tools and equipment.
  • Enforced team adherence to safety regulations and protocols.
  • Oversaw daily warehouse operations, ensuring efficient product handling and timely order fulfillment.
  • Trained and mentored staff on safety protocols and operational best practices.

Education

High School -

Lasalle Peru High School
01.2007

Electric Trades School - undefined

Lincoln Electric Trades School
11.2007

Skills

  • Customer relations
  • Analytical thinking
  • Documentation management
  • Expert problem solving
  • Coaching and mentoring
  • Team performance improvement
  • Multitasking
  • Attention to detail
  • Organizational skills
  • Relationship building
  • Team building
  • Adaptability and flexibility
  • Operational efficiency

Accomplishments

  • Supervised team of twelve staff members.
  • Achieved over 110% net revenue numerous months by completing Psc and Sales gross profit goals with accuracy and efficiency.
  • Won store of the district three years in a row.
  • Given the Perfect Attendance award for going ten years never missing a day of work.

Store of the district three years running.

Awarded to the store that keeps the highest net revenue for multiple months trough out the fiscal year. My store has dominated this award for three years running due to our competitive nature, and ability to meet company goals.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemote

Important To Me

Career advancementWork-life balanceCompany CulturePaid time offHealthcare benefits401k matchFlexible work hoursPersonal development programs

Timeline

Firearms Specialist/Team Leader/Shift Supervisor

EZ Pawn
12.2014 - Current

Warehouse Supervisor/Route Delivery Driver

Friend Tire Company
07.2011 - 12.2014

Electric Trades School - undefined

Lincoln Electric Trades School

High School -

Lasalle Peru High School

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