Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated general sales expertise, including competitive offerings, pricing and market positioning.
Proficient Assistant Manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in employee development.
Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.
Overview
7
7
years of professional experience
Work History
Visual Merchandise Coordinator
City Furniture
07.2023 - Current
Supervised daily operations on the sales floor, ensuring smooth customer shopping experience
Initiated store layout changes based on floor plan notes received resulting in improved navigation for shoppers and increased sales per square foot.
Advanced experience in AS400 and much more VMC applications necessary to complete visual daily tasks
Reduced out-of-stock occurrences by maintaining accurate inventory records and timely reordering of products.
Removed damaged, not in standard and discontinued items from displays.
Prepared innovative visual displays to grab customer interest and promote sales.
Increased sales by effectively coordinating marketing signage and promotional materials.
Communicate with SOA associate to facilitate efficient merchandise flow from warehouse to sales floor.
Communication with merchandise planning about product inquires and updates
Collaborated with regional managers and showroom managers to optimize product placement and enhance customer experience.
Trained new team members on company policies, procedures, and merchandising best practices.
Perform showroom audits for safety, visual and marketing grades to ensure a safe and effective showroom shopping experience
Price tag placement and adjustment based on product change worksheet
Provided effective training to new visual hires explaining expectations and standards of VMC role
Build positive relationships with service techs and showroom suppliers to enhance showroom productivity and experience
Supported multiple NSOs with inventory management by verifying delivery of inventory and RFID placement
Assist in
Assistant Manager
Target
09.2018 - 06.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Defined clear targets and objectives and communicated to other team members.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
General Merchandise (Stocking, Item Replenishment, Inventory)
Safety Inspection Advocate (Weekly Salesfloor/Backroom Safety Assessment, Follow up / correction for safe working environment)
Education
BBA - Marketing
Florida International University
Miami, FL
05.2027
Associate of Arts - Marketing
Broward College
Fort Lauderdale, FL
12.2022
Skills
Employee Coaching and Mentoring
Operational Efficiency and Safety
Scheduling and Coordinating
Talent Recruitment and Development
Strategic Planning and Problem Solving
Performance Tracking and Evaluations (Visual, marketing & facilities audit review and correction)
Time Management (Teams calendar & LSW)
AS400 (Inventory Inquiry, SKU Inquiry, Menu Manager tasks, Inventory Request and Return)
Advanced in Microsoft 365 (Outlook, Excel, Teams, One Drive, etc)
Chat GPT (Prompt engineering & organization of data)
Adobe InDesign (Modify price tags)
Advanced in Concrete (Completion of FPNs, request adjustments upon FPN audits if necessary)
Intermediate in buy folder audit (Introduced to audit buyer product sheet by reviewing and verifying descriptions for complete accuracy for SKU creation)