Ryan Arthur Wright

Ward Host

Surrey & Sussex Healthcare Trust

06.2024 - Current

Play a critical role in patient care by ensuring the safe and timely delivery of meals and beverages across the ward, tailored to each patient’s clinical, cultural, and nutritional needs.
Review dietary requirements at the start of each shift through handovers and patient transfers, ensuring allergies and medical conditions are accounted for accurately.
Go beyond basic duties by responding to individual patient needs related to food and drink, working with kitchen and catering staff to find suitable alternatives when required.
Provide reassurance and emotional support to patients through warm, empathetic interactions, especially when patients feel vulnerable or anxious.
Manage time effectively in a fast-paced, high-pressure environment, particularly during set meal times and clinical routines, including wards where patients live with dementia.
Communicate clearly and professionally with a wide range of staff, patients, and visitors. Adapt communication style to suit each situation, whether comforting patients or coordinating with nurses and allied health professionals.
Consistently praised by colleagues and patients for being helpful, approachable, and proactive. Known for maintaining a positive attitude during long and challenging shifts (up to 16 hours).
Developed a strong understanding of how even small acts — such as meeting a patient’s preferences or anticipating their needs — can improve the quality of their hospital experience.
This role has strengthened my practical skills, ability to work under pressure, and overall commitment to a career in healthcare.

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