Ryan A. Shepherd
Columbia,MD
Summary
Dynamic and dedicated volunteer with a strong background in community service, including impactful projects at Howard County. Proven ability in creative problem solving and effective communication, demonstrated through designing heartfelt thank you cards and garden rocks. Passionate about fostering teamwork and enhancing customer experiences in service-oriented environments.
Overview
6
6
years of professional experience
Work History
YMCA Volunteer
YMCA
Baltimore, MD
02.2022 - Current
- Created thank you cards for First Responders
- Designed, decorated, and delivered cards to the YMCA in support of project to support heroes
Howard County Volunteer
Howard County
Ellicott City, MD
01.2022 - Current
- Created garden rocks for senior centers
- Designed, decorated, and delivered rocks in support of project to thank and encourage caregivers, seniors and heroes during pandemic
Student Volunteer
Howard County
Columbia, MD
06.2021 - Current
- Trained with Howard County during the summer
Student Volunteer
Howard County
Ellicott City, MD
05.2021 - Current
- Designed and painted rocks to acknowledge special volunteers who have had a positive impact on our community
- Placed the painted rocks in rock gardens at senior centers throughout the state of Maryland
Dining Room Server
Vantage Point Retirement Residences
Columbia, MD
06.2022 - 09.2022
- Set tables and maintained workstations in proper order
- Took orders, provided service and answered pertinent questions about menu items
- Served customers using proper serving etiquette and promoted an inviting dining atmosphere
Howard County Food Bank Volunteer
Howard County
Columbia, MD
11.2021 - 03.2022
- Volunteered at the Food Bank, guiding shoppers and informing them of specials
Student Volunteer
Food and Drug Administration
College Park, MD
06.2019 - 07.2019
- Organized and cleaned up old papers and made labels for file folders
- Collected mail from mailroom and distributed mail into employee mailboxes
Education
College Student -
Howard Community College
Columbia, MD04.2025
High School Diploma -
Howard County Public High Schools
Columbia, MD01.2022
Skills
- Customer and Service-oriented
- Team collaboration
- Effective communication
- Creative problem solving
Timeline
Dining Room Server
Vantage Point Retirement Residences
06.2022 - 09.2022
YMCA Volunteer
YMCA
02.2022 - Current
Howard County Volunteer
Howard County
01.2022 - Current
Howard County Food Bank Volunteer
Howard County
11.2021 - 03.2022
Student Volunteer
Howard County
06.2021 - Current
Student Volunteer
Howard County
05.2021 - Current
Student Volunteer
Food and Drug Administration
06.2019 - 07.2019
College Student -
Howard Community College
High School Diploma -
Howard County Public High Schools
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