Ryan Ashton Valladares
Tampa,FL
Summary
My goal is to apply my skills and determination to any job I commit to, therefore increasing my skills and experiences.
Experienced pest control professional with 1+ years focused on preventing and eliminating infections for residential and commercial customers. Well-versed in applying chemicals and using fumigants safely. Excellent skills in interpersonal communication, customer service and sales.
Overview
3
3
years of professional experience
Work History
Termite Technician
Terminix
07.2024 - Current
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Inspected commercial and residential buildings and structures for pest issues.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Completed precise measurements using special tools.
- Followed safety protocols while handling hazardous materials.
- Recorded inspection and test results on data sheets.
Store Associate
ALDI
03.2024 - 06.2024
- Applied ALDI’s double back return policy to assist our customers with any returns they had.
- Assisted customers with excellent customer service skills.
- Worked with my peers to ensure the store maintained cleanliness at all times.
- Organized shelves to the best ability to ensure the store was kept organized and presentable at all times.
- Communicated with my managers to make sure any issue was resolved quickly and effectively.
- Monitored SOC machines to ensure retail theft was maintained at a all time low.
- Used pallet jacks to move pallets with merchandise around to their correct aisles.
- Followed ALDI's '30 minute per pallet' goal to ensure all products were successfully stocked within a 30 minute period.
Patient Support Representative
Eagle Pharmacy
07.2023 - 01.2024
- Supported inbound and outbound phone lines in both english and spanish for the pharmacy.
- Used my problem-solving skills to investigate issues about a patient's medication that cannot be resolved at the time of the call and follow through once the issue has been resolved.
- Provided information regarding availability of a medication, tracking and shipping of a patient's order.
- Worked together with the pharmacy to assure our patients were satisfied with our service.
- Assisted patients with enrolling in our program and thoroughly went over all the information needed for a patient to fully understand what we provide.
- Applied HIPAA verification to ensure our patient’s personal information is maintained safe and secure.
- Accurately entered data provided by the patient when creating new patient accounts.
- Worked together with my peers to successfully achieve a record breaking 11,000 calls in one business day.
- Inspected outbound shipments and conducted random sampling of product quality.
Team Member / Trainer
Chick-Fil-A
11.2022 - 06.2023
- Followed the CORE 4 and H.E.A.R.D models to accommodate the customers’ needs.
- Trained and helped new hires gain knowledge and new skills over a short period of time.
- Quizzed and went over new topics with new hires so that they understood the fundamentals and understood Chick-Fil-A’s policies.
- Precisely handled cash.
- Assured order accuracy and speed of service were top of the line.
- Maintained a clean environment for a better workspace and better professionalism.
- Ensured hot and cold foods were at the required temperatures.
- Reached the company’s goals by following the correct practices.
- Contributed to boosting sales during the 2022 Holiday season.
- Implemented new safety features with cash registers and drive thru window.
Education
High School Diploma - Construction Technology, World Language; Heritage Spanish 1 and 2, English 9 intensive, Culinary Arts
Warren High School
06.2022
Skills
- Effective communication
- Bilingual (Spanish and English)
- Task completion
- Fast learner
- Ability to work with little to no supervision
- Teamwork
- Critical thinking
- Microsoft Word
- Microsoft Outlook
- Microsoft Excel
- Data entry (60 wpm)
- Responsibility
- Punctuality
- Chemical handling
- Pest identification
- Safety procedures
- Pesticide application
- Rodent exclusion
- Inspection protocols
- Calibration techniques
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Termite Technician
Terminix
07.2024 - Current
Store Associate
ALDI
03.2024 - 06.2024
Patient Support Representative
Eagle Pharmacy
07.2023 - 01.2024
Team Member / Trainer
Chick-Fil-A
11.2022 - 06.2023
High School Diploma - Construction Technology, World Language; Heritage Spanish 1 and 2, English 9 intensive, Culinary Arts
Warren High School
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