Ryan Assan
Roanoke,VA
Summary
Talented professional experienced in performing tests on individuals of all ages. Motivated team player skilled in successfully managing multiple tasks. Build trusting relationships with patients to lessen anxiety and improve overall outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cardiac Technician
Carilion
Roanoke, VA
09.2023 - Current
- Performed electrocardiograms, Holter monitor tests, and Event/Telemetry monitor tests on patients.
- Monitored vital signs during diagnostic and therapeutic procedures.
- Maintained accurate records of all patient data related to cardiac testing.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Recorded observations and baseline measurements to maintain accurate medical records.
- Communicated test or assessment results to medical professionals.
- Supported the training initiatives for technicians.
- Utilized skills in accurately assessing blood pressure and pulse manually.
- Performed medication review prior to provider-patient consultation.
- Ensured prompt wound checks post-implantation of new devices and facilitated staple removal as needed.
Server and Bartender
Macado's
Roanoke, US
01.2017 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
CNA - Certified Nursing Assistant
Carillion Roanoke Memorial Hospital
Roanoke, US
01.2017 - 06.2017
- Provided daily care for an average of ten to twenty elderly patients
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Contributed to the care of wounds.
- Documented patient care services by charting in designated areas.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
CNA - Certified Nursing Assistant
Raleigh Court Health & Rehabilitation Center
Roanoke, US
05.2016 - 01.2017
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Reported changes in patient conditions to registered nurse or physician.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents in preparing for activities and social programs.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Turned and repositioned bedridden patients to prevent bedsores.
Weigh Master
OmniSource | Steel Dynamics Inc.
Roanoke, US
09.2015 - 05.2016
- Ensured accurate weighing of incoming and outgoing materials on the weighbridge.
- Maintained daily logs of all weighed vehicles, including identification numbers and other pertinent information.
- Collaborated with supervisors to ensure that all safety standards were met when using the weighbridge equipment.
- Analyzed product labels and purchase orders to verify shipment content accuracy.
- Verified accuracy of weights by comparing them to a computerized system.
- Documented all vehicle weights into an electronic database for record keeping purposes.
Assistant Manager
McDonald's
Roanoke, US
09.2011 - 09.2015
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Collaborated with other departments within the organization to coordinate projects.
- Motivated and led team members to work together to achieve targets.
Education
Bachelor of Science - Biology
Radford University
Radford, VASkills
- Customer service
- HIPAA Compliance
- CPR Certification
- Cardiac monitoring
- Time Management
- Effective Communication
- Medical Documentation
- Goal Setting
- Self Motivation
- Teamwork and Collaboration
Certification
BLS for Healthcare Providers, 03/12 - current, BLS certified, CPR certified, Ability to perform CPR with an AED, Relieve airway obstructions in patients of any age
Accomplishments
- National Honors Society, 05/20, Invited to join the National Honors Society due to outstanding academic achievement
Timeline
Cardiac Technician
Carilion
09.2023 - Current
Server and Bartender
Macado's
01.2017 - Current
CNA - Certified Nursing Assistant
Carillion Roanoke Memorial Hospital
01.2017 - 06.2017
CNA - Certified Nursing Assistant
Raleigh Court Health & Rehabilitation Center
05.2016 - 01.2017
Weigh Master
OmniSource | Steel Dynamics Inc.
09.2015 - 05.2016
Assistant Manager
McDonald's
09.2011 - 09.2015
Bachelor of Science - Biology
Radford University
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