RYAN AXBERG
Sherman Oaks,CA
Summary
Friendly & motivated administrative assistant with 2+ years of experience, 5+ years of customer service and team building. Active in the entertainment industry and looking to explore other jobs. An open human with great communication skills who is goal oriented; hungry to learn and grow while maximizing your company’s success as a positive team player.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate
Caruso Affiliated
10.2023 - Current
- Provided positive first impressions to over 1,000 of existing, new, and potential customers and their families.
- Implemented protocols and procedures to effectively manage and create events.
- Developed seasonal events such as the Santa House for annual Christmas celebration.
Community Health Representative
American Musical Dramatic Academy
06.2021 - 10.2023
- Conduct/ organize food deliveries for the student body who have been quarantined.
- In charge of contact tracing investigations.
- Phone calls, emails, liaison between students and faculty and researching modern health trends to promote the safety of staff/ students.
- Enforce campus health safety during the COVID-19 Pandemic and beyond.
Cashier/ Guest Services
PAVILIONS GROCERY STORE
05.2020 - 08.2022
- Stocking, Front of House, cleaning, bagging groceries, receptionist work.
- Guest Services: Issuing online and In person money orders via “Western Union”, Lead Receptionist, phone calls between supervisor and corporate.
- Created work schedules with supervisor and clocked in work hours.
ADMINISTRATIVE ADMISSIONS ASSISTANT
American Musical Academy
03.2016 - 06.2020
- Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and prospective students.
- Lead representative for on campus group tours -Extensive daily phone calls between current staff & prospective students and their families
- Assist with promotional materials for the college. Increased application rate by 22% in 2018.
Front of House Employee
THE PANTAGES THEATER
03.2009 - 10.2015
- In charge of organizing seating chart/direct patrons to their seats
- VIP tract: Ticket sales/scans and bouncer for VIP lounge, lead backstage group tours and work with celebrity talent
- Server: Wine/ Beer and snack services.
Education
Bachelor of Arts - Musical Theater/TV
American Musical And Dramatic Academy - Los Angeles
Los Angeles, CA06.2018
Skills
- Client Account Management
- Business Development
- Order Processing
- Product Sales
- Microsoft word/Excel
- Problem Solving
- Team Player
Certification
-CPR Certified
Timeline
Sales Associate
Caruso Affiliated
10.2023 - Current
Community Health Representative
American Musical Dramatic Academy
06.2021 - 10.2023
Cashier/ Guest Services
PAVILIONS GROCERY STORE
05.2020 - 08.2022
ADMINISTRATIVE ADMISSIONS ASSISTANT
American Musical Academy
03.2016 - 06.2020
Front of House Employee
THE PANTAGES THEATER
03.2009 - 10.2015
Bachelor of Arts - Musical Theater/TV
American Musical And Dramatic Academy - Los Angeles
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