Ryan Babb
Dallas
Summary
Detail-oriented supervisor with a strong background in customer service and team collaboration. Skilled in training new associates and addressing employee issues, ensuring a productive work environment. Eager to leverage expertise in inventory management and safety procedures to drive departmental success.
Overview
4
4
years of professional experience
Work History
Department Supervisor
Lowes Home Improvment
Dallas & Tyler
02.2025 - Current
- Supervised daily operations and maintained store standards for customer satisfaction.
- Trained new associates on product knowledge and customer service techniques.
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Implemented safety procedures to promote a secure work environment for staff.
- Trained employees on new processes or procedures as needed.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Collaborated with other departments to coordinate activities and resolve issues.
- Monitored department operations to ensure productivity standards were met.
- Handled shift overstock, restocking, and inventory control.
Head Cashier
Lowes Home Improvment
Tyler
11.2023 - 02.2025
- Supervised cashiers and ensured efficient transaction processes.
- Managed cash register operations and balanced cash drawers daily.
- Trained new cashiers on customer service and checkout procedures.
- Monitored inventory levels at the register for accuracy and availability.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
Customer Service Associate
Lowes Home Improvment
Tyler
05.2022 - 11.2023
- Assisted customers in locating products and navigating store layout.
- Answered customer inquiries regarding product features and availability.
- Kept work area neat, clean, and well-stocked at all times.
- Loaded customers and unloaded deliveries using power equipment
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Education
Bachelor of Science - Criminal Justice - Forensic Science
University of Texas At Tyler
Tyler, TX08-2025
Skills
- Forensic analysis
- Law enforcement protocols
- Data collection techniques
- Problem solving
- Attention to detail
- Team collaboration
- Management and supervision
- Power equipment operation
Timeline
Department Supervisor
Lowes Home Improvment
02.2025 - Current
Head Cashier
Lowes Home Improvment
11.2023 - 02.2025
Customer Service Associate
Lowes Home Improvment
05.2022 - 11.2023
Bachelor of Science - Criminal Justice - Forensic Science
University of Texas At Tyler