Summary
Overview
Work History
Skills
Timeline
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Ryan Bacon

Stateline,NV

Summary

Dedicated and results-driven Food & Beverage Manager with nearly 20 years of industry experience persuing new opportunities in the Lake Tahoe area. Proven track record of driving profitability, enhancing customer satisfaction, and leading high-performing teams. Skilled in menu development, inventory management, and vendor relations. Possess strong communication, organizational, and problem-solving abilities to effectively oversee all aspects of food and beverage operations. Committed to delivering exceptional dining experiences and achieving operational excellence.

Overview

20
20
years of professional experience

Work History

Assistant General Manager

Overland Restaurant & Great Basin Brewing
07.2024 - Current
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.

General Manager

Zelda's On The Beach
04.2019 - Current
  • Manage a team of 20+ staff members, providing training and support to ensure high levels of customer service
  • Establish and maintain relationships with vendors to ensure timely delivery of fresh ingredients and reduce overall food costs
  • Maintain inventory control measures to minimize waste and reduce food costs, resulting in increased profitability
  • Oversee compliance with health and safety regulations to ensure a safe and clean dining environment for both staff and customers
  • Train and mentor new employees on bar and restaurant operations, menu memorization,cocktail preparation, and customer engagement to enhance team performance and professionalism

Server/Bartender

The Point Chophouse
05.2014 - 04.2019
  • Skilled in preparing and serving a variety of cocktails, beers, and wines to guests with exceptional customer service
  • Proficient in multi-tasking and prioritizing tasks to ensure a smooth dining and drinking experience for patrons
  • Strong knowledge of restaurant POS systems and cash handling procedures, ability to process payments accurately
  • Excellent communication skills, able to work collaboratively with the kitchen staff and other team members to provide top-notch service
  • Experience taking food and drink orders accurately and efficiently in a fast-paced restaurant environment

Server/Bartender/Trainer

Ideal Bar and Grill
04.2010 - 04.2019
  • Ranked #1  out of all colleagues for sales as a server seven years in a row
  • Demonstrated exceptional customer service skills while serving tables and tending bar, consistently receiving positive feedback and high ratings from guests.
  • Trained and mentored new servers and bartenders on menu knowledge, service standards, and proper drink preparation techniques, contributing to a cohesive and efficient team environment.
  • Managed inventory, restocked supplies, and maintained cleanliness of service areas to ensure smooth operations and a pleasant dining experience for customers
  • Collaborated with kitchen staff and management to coordinate food and drink orders, prioritize tasks, and uphold quality standards, resulting in timely service and satisfied customers.

Server/Bartender/Banquet Captain

The Ridge Tahoe
09.2005 - 04.2010
  • Managed and oversaw banquet events, ensuring all details were executed flawlessly to meet and exceed client expectations
  • Prepared and served a variety of cocktails and beverages, utilizing extensive knowledge of drink recipes and mixing techniques
  • Maintained a clean and organized work environment, including setting and bussing tables, restocking utensils and condiments, and ensuring a high standard of cleanliness in the dining area
  • Oversaw all aspects of banquet operations, including event planning, set-up, service, and breakdown to ensure seamless execution
  • Managed banquet budgets effectively to control costs and maximize revenue, resulting in improved profitability for the venue

Skills

  • Inventory Management
  • POS System Administration
  • Repeat Business Generation
  • Food Safety and Sanitation
  • Employee Scheduling
  • Financial Management
  • Guest Satisfaction
  • Team leadership expertise
  • Staff management
  • Menu development

Timeline

Assistant General Manager

Overland Restaurant & Great Basin Brewing
07.2024 - Current

General Manager

Zelda's On The Beach
04.2019 - Current

Server/Bartender

The Point Chophouse
05.2014 - 04.2019

Server/Bartender/Trainer

Ideal Bar and Grill
04.2010 - 04.2019

Server/Bartender/Banquet Captain

The Ridge Tahoe
09.2005 - 04.2010

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Ryan Bacon