Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Bailey

Nampa,ID

Summary

Motivated leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.

Overview

9
9
years of professional experience

Work History

Automotive Technician

Access Vans
Meridian, ID
10.2021 - Current
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.

Accessories Specialist

Dennis Dillon Auto Group
Boise, ID
10.2016 - 01.2021
  • Assisted customers with selecting accessories that complemented their vehicle and style preferences.
  • Provided product knowledge to customers regarding features, benefits and care instructions for accessories.

Service Manager

Fairly Reliable Bob's
Boise, ID
02.2016 - 10.2016
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Developed and maintained relationships with customers, vendors, and suppliers.
  • Prioritized and delegated daily work tasks to meet anticipated project goals.
  • Created written estimates and obtained customer consent to proceed.

Service Advisor

Dennis Dillon Auto Group
Boise, ID
05.2015 - 02.2016
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Assisted with scheduling appointments for service work to be performed on vehicles.
  • Prepared invoices for services rendered and collected payments from customers.

Education

Associate of Applied Science - Computer Aided Design

ITT Technical Institute
Boise, ID
12-2001

Skills

  • Skilled in AutoCAD
  • Bentley MicroStation Software
  • Engineering schematics
  • Architectural engineering
  • Estimating Work
  • Work Planning and Prioritization

Timeline

Automotive Technician

Access Vans
10.2021 - Current

Accessories Specialist

Dennis Dillon Auto Group
10.2016 - 01.2021

Service Manager

Fairly Reliable Bob's
02.2016 - 10.2016

Service Advisor

Dennis Dillon Auto Group
05.2015 - 02.2016

Associate of Applied Science - Computer Aided Design

ITT Technical Institute
Ryan Bailey