Mary Bailey
Albuquerque,NM
Summary
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results in the insurance industry. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm as a R2418361 Small Commercial Underwriting Trainee in the Western Time Zones.
Overview
25
25
years of professional experience
Work History
Admin Asst
Dairy Specialty Company
08.2019 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
In Home Caregiver
self employed
05.2016 - 07.2022
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Store Merchandiser
Starmaker II, LLC
08.2018 - 03.2020
- Facilitated efficient merchandise flow from receiving area to sales floor, minimizing delays in product availability for customers.
- Oversaw vendor relationships to maintain consistent supply levels while negotiating favorable pricing agreements, ultimately contributing to the store''s profitability.
Customer Service Representative
DMC LOGISTICS
07.2015 - 04.2016
- Customer service for local courier company
- Answered telephones, received orders for pick up and missed delivered items, data entry, & filing
Shipment Release Quality Assurance Supervisor
DCI Biologicals
01.1999 - 01.2014
- Verified test results for 32 plasma centers nationwide prior to shipment to the buyers
- Insured FDA guidelines and SOP procedures were followed for quality control
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
Education
Diploma -
Freedom High School
Albuquerque, NMSkills
- Sales results driven
- Customer service excellence
- Written and interpersonal skills
- Resilient and positive attitude
- Competitive entrepreneurial spirit
- Analytical and problem solving strength
- Demonstrated organizational skills
- Time & desk management
Timeline
Admin Asst
Dairy Specialty Company
08.2019 - 06.2024
Store Merchandiser
Starmaker II, LLC
08.2018 - 03.2020
In Home Caregiver
self employed
05.2016 - 07.2022
Customer Service Representative
DMC LOGISTICS
07.2015 - 04.2016
Shipment Release Quality Assurance Supervisor
DCI Biologicals
01.1999 - 01.2014
Diploma -
Freedom High School
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